Jared Lee
Springfield
Summary
Compassionate and reliable professional with experience as a Funeral Director's Assistant at Greenlawn Funeral Homes. Skilled in funeral planning and body preparation, I excel in empathetic communication and teamwork, enhancing community outreach and ensuring personalized services for grieving families. Proven ability to maintain professionalism in challenging situations while supporting operational efficiency.
Dedicated to professionalism within private homes, hospital morgues and nursing homes. Providing comfort and security to families in need.
Overview
4
4
years of professional experience
Work History
Funeral Director's Assistant
Greenlawn Funeral Homes, Cemeteries And Cremations
06.2024 - 07.2025
- Expanded community outreach by participating in local events and networking opportunities for funeral home business.
- Maintained professionalism when interacting with grieving families during challenging times.
- Assisted in coordinating funeral services, visitations, and receptions to enhance overall efficiency.
- Provided transportation for deceased individuals from hospitals or residences to funeral home.
- Tailored each funeral service to meet individual preferences and religious customs.
Emergency Medical Dispatcher
Mercy Hospital Springfield
05.2022 - 06.2024
- Contributed to a positive work environment by fostering strong relationships with coworkers and supporting team initiatives.
- Supported continuous improvement of organizational processes by analyzing call data and identifying trends requiring corrective action or procedural enhancements.
- Maintained a high level of situational awareness throughout each shift, keeping colleagues informed of ongoing incidents and potential impacts on resource availability.
- Deescalated potentially volatile situations between callers and first responders through skilled mediation techniques when necessary.
- Provided compassionate support to callers in distress, offering reassurance while obtaining critical information needed for proper resource allocation.
- Improved emergency response times by efficiently prioritizing and dispatching medical resources to incidents.
- Collaborated with other emergency service providers for coordinated response efforts during major incidents.
- Kept up-to-date on local geography, landmarks, and roadways to provide accurate directions to responding units in realtime.
911 Dispatcher
Christian County Emergency Services
05.2021 - 04.2022
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Increased situational awareness among responding units through timely updates on evolving incident conditions.
Education
High School Diploma - General Studies
Family of Faith Christian School
Shawnee, OK05.2010
Skills
- Valid state name driver's license
- Funeral planning
- Body preparation
- Legal compliance
- Mortuary operations
- Empathetic
- Compassionate communication
- Funeral arrangements
- Organ donor reconstructions
- Teamwork
- Time management
- Reliability
Timeline
Funeral Director's Assistant
Greenlawn Funeral Homes, Cemeteries And Cremations
06.2024 - 07.2025
Emergency Medical Dispatcher
Mercy Hospital Springfield
05.2022 - 06.2024
911 Dispatcher
Christian County Emergency Services
05.2021 - 04.2022
High School Diploma - General Studies
Family of Faith Christian School
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