Janneth Cruz
Imperial
Summary
Experienced professional seeking a challenging position to achieve corporate and personal objectives. Passionate about making a significant impact using dynamic skills. Committed to contributing positively through dedication and hard work. Excited about professional growth and making meaningful contributions to a forward-thinking company.
Overview
15
15
years of professional experience
Work History
Kitchen Staff Member
Texas Roadhouse
12.2024 - Current
Overnight Stocker
Walmart
06.2022 - 05.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Warehouse Associate
Amazon
12.2021 - 05.2022
- Receiving and processing incoming stock and materials
- Picking and fulfilling orders
- Packaging orders for shipment
- Overseeing/ managing the packing and shipping of orders
- Retrieving and organizing stock items
- Offloading stock deliveries
- Quality checks
- Adhering to company policies
Certified Baker
Panera
10.2020 - 11.2021
- Prepared, produced and baked goods
- Decorated baked goods
- Understanding of ingredients and food preparation to craft recipes
- Measure and weigh ingredients to prepare batters, dough and fillings
- Kept spoilage/ waste to a minimum by utilizing and ordering proper quantities
- Cleaned, sanitized and organized all baking equipment
Baker
Fresh Thyme
11.2019 - 04.2020
- Prepared and produced baked goods
- Cleaned, sanitized and organized all baking equipment
- Set times and speed controls for mixing machines
- Prepared garnishes for baked goods
- Developed new items for the menu when requested
Shift Leader
Panda Express
05.2017 - 11.2019
- Resolved any issues quickly and effectively
- Created work schedules
- Managed time- off requests and handled last minute absences
- Overseeing team members
- Provided direction and feedback to line workers
- Counted, recorded and deposited income daily
- Interviewed and processed new hires
- Trained and coached new employees
- Input orders with vendors
- Maintained ingredients for the kitchen stocked at all times
- Inspected equipment
- Maintained work areas clean at all times
Bilingual Sales/ Fronter
SPD- Service Protection Direct
10.2016 - 04.2017
- Communicated with customers via telephone and email
- Answered incoming calls
- Maintained customer information accurate at all times
- Document filing and processing
- Coordinated meetings and appointments
- Handled Spanish clients
Bilingual CSR
Maritz
02.2015 - 09.2016
- Answered inbound calls from members enrolled in loyalty programs
- Assisted customers with website navigation
- Handled EIMS from customers
- Trained new hires
- Handled spanish inbound calls
Team Leader/ Server
Delmar Gardens
12.2009 - 02.2015
- Served food and beverages to residents
- Verified any food allergies with residents
- Organized food and beverages
- Maintained items stocked at all times
- Cleaned and sanitized work area
- Assigned work area to team members
- Trained new hires
Education
High School Diploma -
Windsor High School
St. Louis, MO05.2011
Skills
- Fluent in Spanish
- Call center experience
- Proficient in Microsoft Office (Excel, Outlook & Word)
- Cash handling
Side Gigs
- Instacart
- Doordash
- Babysitting
- Petsitting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kitchen Staff Member
Texas Roadhouse
12.2024 - Current
Overnight Stocker
Walmart
06.2022 - 05.2023
Warehouse Associate
Amazon
12.2021 - 05.2022
Certified Baker
Panera
10.2020 - 11.2021
Baker
Fresh Thyme
11.2019 - 04.2020
Shift Leader
Panda Express
05.2017 - 11.2019
Bilingual Sales/ Fronter
SPD- Service Protection Direct
10.2016 - 04.2017
Bilingual CSR
Maritz
02.2015 - 09.2016
Team Leader/ Server
Delmar Gardens
12.2009 - 02.2015
High School Diploma -
Windsor High School
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