Janice Ridolfi
Washington
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving digital fundraising initiatives. Experienced in oversight and execution of both Giving Day and Crowfunding projects.
Overview
12
12
years of professional experience
Work History
Client Solutions Consultant
Scalefunder | Ruffalo Noel Levitz
01.2024 - Current
- Provided exceptional support to a portfolio of 60+ clients in higher education, healthcare, and various nonprofit organizations
- Work directly to onboard new clients and provide training resources to better and power the use of the platform
- Provide support for giving day and crowd funding campaigns
- Conduct strategy sessions about overall giving day marketing, the use of ambassadors as well as as the importance of matches and challenges for a 24 hour giving event
- Collect and provide client feedback to both the product and development team
- Troubleshoot in a platform related issues directly with clients
- Provide assistance setting up integrations with both CRM and payment providers
Associate Vice President of Annual Giving
GOBEL Group
09.2023 - 07.2024
- This was a contract position to assist with content creation and overall fundraising strategy for healthcare organizations
- Develop and implement new strategies to establish long-term sustainable fundraising practices
- Hold a portfolio of ten high level health care clients and work to manage their day to day operations with regard to annual fund and mid-level giving programs
- Provide best practice content writing for clients
- Provide best practice digital fundraising strategies
- Develop workflows with clients with regard to time management and campaign planning
- Provide budgetary planning and assistance to clients
- Help create multi-channel fundraising plans based around strategic analytical data
- Provide updates to leadership and board members weekly regarding fundraising success
Director Of Annual Giving (Temporary Position)
Missouri S&T
01.2023 - 09.2023
- Rebuilding Annual Giving Program after three year hiatus of annual investment funds
- Worked to incorporate new Phonathon strategies, closing out the year at $600,000
- Incorporated new digital giving strategies by partnering with GiveCampus
- Sought and identified prospective donors and assessed levels of comfort with donation amounts.
- Established benchmark targets for fundraising based on institutional needs.
- Established advantageous connections with stakeholders and donors and managed correspondence.
- Utilized diverse media sources to support fundraising operations.
- Offered regular updates regarding annual giving program for administrators, staff and boards.
Client Solutions Consultant
Ruffalo Noel Levitz
02.2020 - 01.2023
- Managed a portfolio of 40+ partners
- Provided fundraising and strategy sessions for higher education, healthcare, and local nonprofit clients
- Provided best practice recommendations based off data analysis
- Assisted in planning and implementation of Crowdfunding, Giving Days and Giving Tuesday campaigns
- Recommended specific fundraising products and strategies to customers based on unique technical requirements
- Provided exceptional onboarding and training experience for clients
- Worked closely with senior fundraising leadership to complete projects and solve complex issues on strict schedules and budgets
- Conducted product feedback calls with clients to assess satisfaction
- Assisted in prioritization of client feedback and product enhancements
- Provided HTML/CSS support to clients to match specific branding requirements
Director of Annual Giving
Missouri S&T
01.2013 - 02.2020
- Managed multi-channel annual giving program
- Provided data analysis to leadership team and made recommendations for prospect outreach
- Developed and implemented Student Development Officer Program
- Secured gifts ranging from $50 - $10,000 from portfolio prospects
- Managed a portfolio of 150 leadership giving prospects
- Established advantageous connections with stakeholders and donors and managed all correspondence
- Collaborated with communications teams to design promotional materials to assist in fundraising
- Maintained confidentiality and discretion when communicating with potential donors
- Established benchmark targets for fundraising based on institutional need
- Managed staff of two Annual Gift Officers and 30 Student Workers
Education
Master of Science - Organizational Management and Leadership
Webster University
St. Louis12.2013
Bachelor of Science - Public Policy Administration
University of Missouri
St. Louis08.2011
Skills
- Donor Stewardship planning and execution
- Critical thinking
- Project Management Experience
- One-on-One Solicitation
- Fundraising Strategy Planning
- Data Analysis
- CSS/HTML Experience
- Creating and Managing Digital Fundraising content
- Organization and Time management
- Strategic Fundraising
- CRM Software Management
Timeline
Client Solutions Consultant
Scalefunder | Ruffalo Noel Levitz
01.2024 - Current
Associate Vice President of Annual Giving
GOBEL Group
09.2023 - 07.2024
Director Of Annual Giving (Temporary Position)
Missouri S&T
01.2023 - 09.2023
Client Solutions Consultant
Ruffalo Noel Levitz
02.2020 - 01.2023
Director of Annual Giving
Missouri S&T
01.2013 - 02.2020
Bachelor of Science - Public Policy Administration
University of Missouri
Master of Science - Organizational Management and Leadership
Webster University
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