Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Janice Pang

Janice Pang

Macau

Summary

Dynamic sales professional with experience and a proven track record in customer service and problem-solving. Skilled in identifying customer needs and delivering tailored product recommendations, enhancing client satisfaction. Adept at teamwork and communication, consistently maintaining high standards in fast-paced retail environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Tiffany&Co
06.2023 - Current
  • Provide customers with professional knowledge, give customers emotional sales, provide story telling, matching suggestions, and after-sales quality maintenance.
  • Build good customer relationships and increase customer satisfaction and loyalty.
  • Responsible for Icon Leader and SDR Ambassador at the store, managing monthly sales goals, assisting associates in selling products and diamond rings. Provide customers with professional knowledge, understand market trends and promote successful sales
  • Accomplish monthly store sales goals and develop monthly customer follow-up programs

Sales Intern

Chanel
10.2022 - 04.2023
  • Actively provide client service, identify customer needs and demonstrate solid product knowledge
  • Introduce the inspiration, characteristics and quality of the goods to customers.
  • Handle daily goods transferred , goods maintenance procedures

Part Time

Arc’teryx
04.2021 - 09.2022
  • Introduce the advantages of products to customers and provide suggestion for matching
  • Package the goods, deliver the goods, and complete the transaction procedures
  • Display products, clean windows, and maintain the tidiness and beauty of the store

Education

CHINESE-ENGLISH TRANSLATION
Macao Polvtechnic University | Macau
2022

FASHION DESIGN
Escola Luso-Chinesa Tecnico- Profissional
2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Communication skills
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Tiffany&Co
06.2023 - Current

Sales Intern

Chanel
10.2022 - 04.2023

Part Time

Arc’teryx
04.2021 - 09.2022

CHINESE-ENGLISH TRANSLATION

FASHION DESIGN

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Janice Pang