Jana Corley
St Louis
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Zips Express Carwash
St Louis
07.2024 - 02.2025
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Developed a system for tracking inventory and ordering supplies as needed.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Recruited and trained new employees to meet job requirements.
- Produced thorough, accurate and timely reports of project activities.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
Assistant Manager
Mobil Gas Station
St Louis
06.2020 - 08.2023
- Created reports on sales trends, inventory levels, and financial data.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
Cashier
McAllister's Deli
Creve Coeur
08.2017 - 07.2019
- Operated cash register with efficiency and accuracy for diverse payment methods.
- Issued receipts, refunds, and credits while ensuring customer satisfaction.
- Processed payments through cash, check, credit card, gift card, or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, food specials and order placement.
- Executed additional duties assigned by management to support operations.
Education
High School Diploma -
Parkway North High School
St Louis, MO05-2020
Some College (No Degree) -
St Louis Comunity Collage
St Louis, MOSkills
- Report generation
- Customer satisfaction
- Inventory management
- Employee training
- Performance monitoring
- Sales analysis
- Team collaboration
- Strategic planning
- Attention to detail
- Effective communication
Timeline
Assistant Manager
Zips Express Carwash
07.2024 - 02.2025
Assistant Manager
Mobil Gas Station
06.2020 - 08.2023
Cashier
McAllister's Deli
08.2017 - 07.2019
High School Diploma -
Parkway North High School
Some College (No Degree) -
St Louis Comunity Collage
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