Summary
Overview
Work History
Education
Skills
References
Timeline
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JAMIE JUSTICE

Kansas City

Summary

Senior Consultant at Oracle Health with proven expertise in client needs analysis and workflow optimization. Skilled in stakeholder engagement and delivering successful project outcomes. Achievements include enhancing operational efficiency and client satisfaction through effective communication and conflict resolution, resulting in streamlined processes and improved service delivery.

Overview

11
11
years of professional experience

Work History

Senior Consultant

Oracle Health
Kansas City
03.2019 - Current
  • Consult with clients to design and implement optimized workflows, aligning system functionality with business objectives.
  • Lead client meetings and facilitate decision-making, resulting in improved operational efficiency and client satisfaction.
  • Coach stakeholders on data collection and system requirements, improving adoption rates and reducing rework.
  • Maintain high-value relationships, resolving conflicts and driving projects to successful completion.
  • Key Achievement: Successfully led multiple client implementations that streamlined operations and enhanced customer service delivery.

Sales Associate

GNC - General Nutrition Centres
St. Joseph
10.2014 - 07.2018
  • Consistently exceeded monthly sales targets through upselling, cross-selling, and effective product education.
  • Delivered personalized nutrition and supplement recommendations by assessing customer goals, health needs, and lifestyle preferences.
  • Maintained in-depth knowledge of product line, industry trends, and promotions to provide accurate and engaging customer guidance.
  • Built long-term customer relationships by offering exceptional service, follow-up, and loyalty program enrollment.
  • Collaborated with team members to meet store goals, contribute to a positive work culture, and support the training of new staff.

Education

Bachelor of Science - Marketing and Business Administration

Missouri Western State University
St. Joseph, MO
07.2018

Skills

  • Business process improvement
  • Client needs analysis
  • Software integration
  • Client relationship management
  • Effective communication
  • Training and development
  • Stakeholder engagement
  • Presentation skills
  • Conflict resolution
  • Workflow optimization
  • Change management expertise
  • System implementation

References

Available upon request

Timeline

Senior Consultant

Oracle Health
03.2019 - Current

Sales Associate

GNC - General Nutrition Centres
10.2014 - 07.2018

Bachelor of Science - Marketing and Business Administration

Missouri Western State University

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JAMIE JUSTICE