Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Canfield

Cole Camp

Summary

Knowledgeable with strong background in millwork sales and customer service. Proven ability to develop and maintain client relationships, leading to increased sales and customer satisfaction. Demonstrated expertise in product knowledge and problem-solving to meet customer needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Millwork Sales Specialist

Lowes Home Improvment
09.2024 - Current
  • Stayed current on industry trends and new product offerings, enabling informed discussions with clients about innovative solutions for their projects.
  • Assisted clients in selecting appropriate hardware finishes that complemented their chosen millwork styles seamlessly.
  • Developed strong relationships with contractors and builders, leading to an expanded client base and increased referral business.
  • Enhanced customer satisfaction by providing personalized millwork design solutions tailored to individual needs.
  • Provided detailed project estimates, ensuring accuracy in pricing and materials needed for successful completion.
  • Expanded product offerings within the showroom by researching new vendors, negotiating favorable terms, and showcasing their products for increased variety and customer appeal.
  • Increased sales revenue by effectively promoting and upselling millwork products to clients.
  • Continuously exceeded sales targets through strategic prospecting efforts aimed at identifying new opportunities within the market.
  • Led informative presentations for potential clients, highlighting the benefits of custom millwork installations within their homes or businesses.
  • Resolved customer issues promptly, resulting in high levels of client satisfaction and repeat business.
  • Streamlined the ordering process for improved efficiency, resulting in faster turnaround times for clients.
  • Organized storage spaces for easy use and error-free inventory tracking.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.

MST Service Captain/ Managerial

Lowe's Home Improvement
08.2023 - 09.2024
  • Maintain the visual appearance of the store. They make sure the things customers need are on shelves and in the right place, make room for new items and ensure the store looks grand opening ready every day. Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated. Ensures all reset displays are safe and in working order and repaired/replaced as needed. Manage my peers and let them know areas where they can improve
  • Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Provided constructive feedback and coaching to team members for continuous improvement in their performance levels.

Regional Truck Driver

Woody Bogler Trucking
05.2021 - 10.2022
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Veried all dispatch instructions.
  • Answered customer questions regarding delivery promptly and accurately.
  • Veried hazardous material product descriptions and determined any discrepancies in the paperwork.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Submitted all delivery documentation in a timely manner. Transported deliveries locally and over the road.
  • Established and maintained excellent customer relationships.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly. Reported all accidents, damage and malfunctions involving company equipment to management. Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Attended and participated in all driver safety meetings

Local Truck Driver

SCHIBI Transportation
05.2020 - 06.2021
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Veried all dispatch instructions.
  • Answered customer questions regarding delivery promptly and accurately.
  • Veried hazardous material product descriptions and determined any discrepancies in the paperwork.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Submitted all delivery documentation in a timely manner. Transported deliveries locally and over the road.
  • Established and maintained excellent customer relationships.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly. Reported all accidents, damage and malfunctions involving company equipment to management. Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Attended and participated in all driver safety meetings

Local Truck Driver

RYAN LOGISTICS
04.2017 - 05.2020
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Veried all dispatch instructions.
  • Answered customer questions regarding delivery promptly and accurately.
  • Veried hazardous material product descriptions and determined any discrepancies in the paperwork.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Submitted all delivery documentation in a timely manner. Transported deliveries locally and over the road.
  • Established and maintained excellent customer relationships.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly. Reported all accidents, damage and malfunctions involving company equipment to management. Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Attended and participated in all driver safety meetings

OTR Truck Driver

Swift Transportation
07.2016 - 06.2017
  • Inspected the truck for defects and safe operating condition before, during and after trips.
  • Veried all dispatch instructions.
  • Answered customer questions regarding delivery promptly and accurately.
  • Veried hazardous material product descriptions and determined any discrepancies in the paperwork.
  • Inspected tires, lights, brakes and gas, oil and water levels.
  • Submitted all delivery documentation in a timely manner. Transported deliveries locally and over the road.
  • Established and maintained excellent customer relationships.
  • Completed basic maintenance such as minor repairs to keep vehicle neat and running properly. Reported all accidents, damage and malfunctions involving company equipment to management. Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Attended and participated in all driver safety meetings

CNA not certified

Good Samaritan nursing home
06.2015 - 06.2016
  • Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
  • Monitored vital signs and reported any changes or abnormalities to the nursing staff
  • Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
  • Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
  • Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
  • Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
  • Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
  • Performed basic first aid procedures in emergency situations until further medical help arrived
  • Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
  • Escorted patients safely throughout the facility during transfers or appointments outside their rooms
  • Maintained a clean and organized work environment by regularly restocking supplies and equipment

Security Forces Member

United States Air Force (AF)
01.2011 - 05.2013
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence. Protected nuclear and conventional weapons systems utilizing [Type] and [Type] skills.
  • Maneuvered communications vehicles, intrusion detection equipment and other special purpose equipment to facilitate operations.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Reported the status and completion procedures for ongoing projects accurately and promptly to geospatial team members.
  • Coordinated integration of company weapons systems into those of adjacent platoons. Operated and maintained communications equipment.
  • Planned crime prevention measures and operated police desks.
  • Operated and maintained eld communications equipment.
  • Performed as a re team member during situational training exercises and all infantry dismounted battle drills. Maintained security of the local areas and performed route clearance for visiting high-ranking ocials.
  • Trained in the use of tear gas and explosives

Education

High school diploma -

Cole Camp High School
Cole Camp, MO
05.2010

Skills

  • Cleaning Experience
  • Forklift
  • Cash Handling
  • Management (1 year)
  • Packaging
  • Warehouse Experience
  • Microsoft Word
  • Design consultation
  • Sales strategy development
  • Material sourcing
  • Project estimation
  • Contract preparation
  • Millwork expertise
  • Upselling
  • Product merchandising
  • Teamwork
  • Renovation projects
  • Friendly and helpful
  • Problem-solving
  • Customer service

Certification

  • CDL A
  • Driver's License

Timeline

Millwork Sales Specialist

Lowes Home Improvment
09.2024 - Current

MST Service Captain/ Managerial

Lowe's Home Improvement
08.2023 - 09.2024

Regional Truck Driver

Woody Bogler Trucking
05.2021 - 10.2022

Local Truck Driver

SCHIBI Transportation
05.2020 - 06.2021

Local Truck Driver

RYAN LOGISTICS
04.2017 - 05.2020

OTR Truck Driver

Swift Transportation
07.2016 - 06.2017

CNA not certified

Good Samaritan nursing home
06.2015 - 06.2016

Security Forces Member

United States Air Force (AF)
01.2011 - 05.2013

High school diploma -

Cole Camp High School

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Jamie Canfield