james Bennett
Valley Park,Mo
Summary
Dynamic hospitality professional with a friendly demeanor and strong customer service skills, honed at Hilton/Hampton Hotel. Proven ability to enhance guest experiences through effective problem-solving and attention to detail. Adaptable team player, recognized for coordinating personalized services and maintaining a welcoming environment. Committed to delivering exceptional support in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Hotel Frontdesk
Hilton/hampton Hotel
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Concierge
Berkshire Commons/townhouse Apartments
09.2010 - 07.2025
- Assisted guests with check-in and check-out processes, ensuring smooth transitions.
- Provided information on local attractions, dining options, and transportation services.
- Coordinated special requests for guests, including reservations and personalized services.
- Supported front desk operations by maintaining cleanliness and organization of the lobby area.
Education
GED -
Yates City High
Yates City, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
Timeline
Hotel Frontdesk
Hilton/hampton Hotel
07.2025 - Current
Concierge
Berkshire Commons/townhouse Apartments
09.2010 - 07.2025
GED -
Yates City High
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