James Rogers
Lebanon,Missouri
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Propane Delivery Driver
AmeriGas Propane
12.2020 - Current
- Contributed to team efficiency by collaborating with dispatchers, service technicians, and sales representatives for seamless communication.
- Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
- Increased client retention through exceptional customer service and addressing any concerns or questions about propane usage and safety.
- Supported colleagues during peak seasons or staff shortages by stepping in to assist with additional deliveries without compromising quality or timeliness.
- Demonstrated expertise in handling emergency situations such as gas leaks or equipment malfunctions professionally, prioritizing customer safety above all else.
- Reduced maintenance costs by conducting routine inspections on delivery vehicles and equipment, reporting any issues promptly.
- Assisted in training new hires on proper delivery procedures, safety protocols, and company policies to ensure consistent performance across our team.
Continuous Improvement Manager
Marine Electrical Products
01.2020 - 05.2020
- Coached team members on effective problem-solving techniques, empowering them to drive improvements independently.
- Evaluate effectiveness of implemented process improvements against established benchmarks, refining strategies as necessary to achieve desired results.
- Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality.
- Championed a culture of continuous improvement within our organization, fostering a focus on innovation and excellence.
- Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
- Reduced production downtime through proactive identification of bottlenecks and optimization of workflows.
Quality Assurance Manager
White River Marine Group
07.2017 - 01.2020
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
Production Manager
White River Marine Group
06.2012 - 06.2017
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
- Enforced health and safety protocols to promote safe working environment.
Production Supervisor
White River Marine Group
08.2001 - 05.2012
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 110 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Created and implemented strategies for improving operational efficiency and accuracy.
Assembly Line Worker
White River Marine Group
01.1986 - 07.2001
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Operated various machines used in production processes.
Education
Truck Driving
Clement Truck Driving Academy
Lebanon, MO10.2020
High School Diploma -
Plato High School
Plato, MO05.1985
Skills
- Professionalism and Punctuality
- Problem-Solving
- Workforce Management
- Strategic Planning
- Performance Management
- Staff Development
- Operations Management
- Team Leadership
- Process Improvement
- Multitasking
- Managing Operations and Efficiency
- Goal Setting
Timeline
Propane Delivery Driver
AmeriGas Propane
12.2020 - Current
Continuous Improvement Manager
Marine Electrical Products
01.2020 - 05.2020
Quality Assurance Manager
White River Marine Group
07.2017 - 01.2020
Production Manager
White River Marine Group
06.2012 - 06.2017
Production Supervisor
White River Marine Group
08.2001 - 05.2012
Assembly Line Worker
White River Marine Group
01.1986 - 07.2001
Truck Driving
Clement Truck Driving Academy
High School Diploma -
Plato High School
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