Knowledgeable Field Service Technician with 9+ years of experience completing projects. adaptable, Diligent, and dependable, with an excellent follow-through. hands on, and well versed in consulting issues to assess repair needs.
Overview
15
15
years of professional experience
Work History
Foreman Technician
Velociti
03.2024 - Current
Supervised daily operations, ensuring adherence to safety protocols and project specifications.
Coordinated workflow among team members to maximize productivity and efficiency on-site.
Trained and mentored junior staff, enhancing team skills and performance consistency.
Implemented quality control measures, reducing errors and improving overall project outcomes.
Managed scheduling and resource allocation, optimizing labor utilization for multiple projects.
Conducted site inspections to assess compliance with safety regulations and industry standards.
Facilitated communication between management and crew, addressing concerns promptly to maintain morale.
Field Service Technician
ORBCOMM
08.2022 - 09.2023
Completed installs of tracking devices in fleet vehicles.
Trained customers on equipment use after installation.
Trained 3rd party installers on how to properly install the devices.
Troubleshooting issues to find the best resolution to make sure the customers fleet is compliant.
Traveling weekly all over North America for various customers.
Operated hand tools and power equipment according to corporate safety procedures.
Minimized customer callbacks and equipment failure by reviewing job upon completion.
Observed field safety protocols to prevent injuries and accidents.
Communicated with vendors, upper management and peers.
Trained customers on equipment after installation.
Diagnosed and repaired mechanical issues according to industry standards.
Field Service Technician
I.D. Systems
03.2022 - 08.2022
Operated hand tools and power equipment according to corporate safety procedures.
Minimized customer callbacks and equipment failure by reviewing job upon completion.
Observed field safety protocols to prevent injuries and accidents.
Communicated with vendors, upper management and peers.
Mentored and trained new employees on processes, flow and safety procedures.
Trained customers on equipment after installation.
Documented repair methods and maintenance processes to improve support analysis.
Wrote detailed service reports describing work completed, issues and recommendations.
Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].
Field Service Technician
Orbcomm
05.2014 - 03.2022
Completed installs of tracking devices in fleet vehicles.
Trained customers on equipment use after installation.
Trained 3rd party installers on how to properly install the devices.
Troubleshooting issues to find the best resolution to make sure the customers fleet is compliant.
Traveling weekly all over North America for various customers.
Operated hand tools and power equipment according to corporate safety procedures.
Minimized customer callbacks and equipment failure by reviewing job upon completion.
Observed field safety protocols to prevent injuries and accidents.
Communicated with vendors, upper management and peers.
Trained customers on equipment after installation.
Diagnosed and repaired mechanical issues according to industry standards.
Electrician
DC Electric
03.2013 - 05.2014
Performed electrical utility services for industrial based and new building projects.
Consistently worked to code on all projects, utilizing drawings and manuals.
Wiring boat docks and newly built homes, rough ins and re wiring older buildings.
Troubleshooting issues and finding the best resolution.
Setting up and coordinating appointments with customers.