James Palitzsch
Lake St. Louis,MO
Summary
Highly motivated and results-oriented Claims Supervisor with a proven track record of success in the insurance industry. Skilled in all aspects of claims handling, from initial intake to investigation, resolution, and customer service. Adept at leading and mentoring teams, ensuring adherence to company policies and procedures, and driving operational efficiency. Possesses a deep understanding of claims regulations and best practices. Proficient in PowerBI. Knowledgeable with solid background in claims management and team supervision. Supervised claims processing, ensuring accuracy and compliance, while fostering collaborative work environment. Demonstrated problem-solving skills and effective communication in resolving claims issues.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Claims Supervisor
Gallagher Bassett Services
05.2023 - Current
- I lead a team of 5 Claims Adjusters, ensuring accurate claim processing and timely reporting.
- In this role, I facilitated claim reviews, audits, and client partnership meetings.
- Additionally, I conducted regular performance evaluations for my team members and managed the reporting of monthly and year-to-date growth and claims data, providing valuable insights for strategic decision making.
Claims Supervisor
Corvell Corporation
10.2022 - 05.2023
- Provided leadership and oversight for a team of 6 claims adjusters.
- Additionally, I reviewed claim files to verify coverage applicability and ensured all claims were handled promptly and effectively.
Senior Claims Adjuster
Gallagher Bassett Services
02.2019 - 10.2022
- Responsible for reviewing carrier polices and contracts to verify coverage.
- Handled large loss and high litigation exposure cases.
- Directed litigated claims negotiations.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Claims Consultant
CCMSI
10.2017 - 02.2019
- Liaison between policyholders and insurance companies during the claims process including investigating claim and negotiating settlements of large loss and high exposure claims.
- Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.
- Increased efficiency in claims handling by developing streamlined processes and procedures for the team to follow.
Senior Claims Adjuster-Claims Supervisor
Gallagher Bassett Services
12.2006 - 10.2017
- Provided training and mentoring to new claims adjusters.
- I oversaw a smaller team of 3 adjusters and handled a high exposure case load.
- Awarded top 100 employees at Gallagher Bassett award in 2014.
Education
Diploma of Risk Management -
Alison Online University
Alison Online02.2019
Computer Information Systems -
L&C Technical School
St. Charles, MO06.2004
Skills
- Claims Management Expertise
- Claims Analysis
- Litigation Management
- Liability Management
- Policy Interpretation
- Time Management
- Claims auditing
- PowerBI
- SQL
- Multitasking
- Critical thinking
Certification
- DHS Texas License with all reciprocal states.
- Diploma in Risk Management
Hobbies and Interests
- Spending time with my family
- Playing golf
Timeline
Claims Supervisor
Gallagher Bassett Services
05.2023 - Current
Claims Supervisor
Corvell Corporation
10.2022 - 05.2023
Senior Claims Adjuster
Gallagher Bassett Services
02.2019 - 10.2022
Claims Consultant
CCMSI
10.2017 - 02.2019
Senior Claims Adjuster-Claims Supervisor
Gallagher Bassett Services
12.2006 - 10.2017
Diploma of Risk Management -
Alison Online University
Computer Information Systems -
L&C Technical School
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