James Montileone
St. Peters
Summary
Safety-oriented delivery driver with proven experience in timely product transportation. Committed to customer satisfaction through professional service and relationship building. Detail-oriented with strong skills in reviewing and verifying invoices for accuracy.
Overview
28
28
years of professional experience
Work History
Computer Systems Engineer
Avaya Communications
St Louis
11.2000 - 10.2023
- Managed Avaya phone systems for small, medium, and large-sized business customers.
- Diagnosed and troubleshot network issues.
- Installed and serviced paging and wireless systems.
- Performed hardware and software installations and upgrades.
- Installed Avaya phone systems for medium- and large-sized business customers.
- Installed and set up Avaya phone systems for call centers.
- Installation and maintenance of Avaya call management and messaging systems.
Data Technician
Lucent Technologies Inc
St Louis
05.1995 - 11.2000
- Installed wire (fiber, coax, Cat 3, Cat 5, Cat 6).
- Installed phones, diagnosed, and troubleshot phone and paging system issues.
- Customer service and support of existing corporate contracts.
- Tested network cabling.
Education
High School Diploma -
Duchesne High School
St. Charles, MO05-1989
Skills
- Network troubleshooting and diagnostics
- Avaya system installation
- Hardware upgrades
- Wireless system installation
- Customer relationship management
References
References available upon request.
Timeline
Computer Systems Engineer
Avaya Communications
11.2000 - 10.2023
Data Technician
Lucent Technologies Inc
05.1995 - 11.2000
High School Diploma -
Duchesne High School