James Highfill
City Of Saint Peters
Summary
Developed comprehensive skill set in fast-paced entrepreneurial environment, now seeking to transition into new field. Demonstrates expertise in strategic planning and financial management, with strong capabilities in client relationship building and project coordination. Aims to leverage these transferable skills to drive success in new professional setting.
Overview
23
23
years of professional experience
Work History
Owner
American Sewer Warranty
06.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Head of Operations
Commercial Pumping Services
06.2006 - 06.2023
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Facilitated change management efforts, guiding teams through periods of transition and growth.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Laborer
Koenig's Nursery
06.2002 - 06.2006
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
Associate of Applied Science - Accounting
Saint Charles Community College
City Of Saint Peters, MO05-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Attention to detail
- Teamwork and collaboration
Timeline
Owner
American Sewer Warranty
06.2023 - Current
Head of Operations
Commercial Pumping Services
06.2006 - 06.2023
Laborer
Koenig's Nursery
06.2002 - 06.2006
Associate of Applied Science - Accounting
Saint Charles Community College
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