Jamar Williams

• Trained and supervised staff in service standards and operational protocols.
• Executed inventory management, ensuring optimal stock levels and minimizing waste.
• Developed promotional strategies to drive sales and enhance customer engagement.
• Analyzed performance metrics to identify areas for improvement and implement solutions.
• Fostered a positive work environment, enhancing team cohesion and employee morale.
• Collaborated with upper management on strategic initiatives to boost restaurant performance.
• Managed daily operations to ensure exceptional customer service and satisfaction.
• Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
• Set clear expectations and created positive working environment for employees.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
• Managed a team of 35 associates as well as 5 warehouse leads
• Managed a team of 20 warehouse trainers

• Developed and executed sales strategies to increase market penetration in designated territories.
• Conducted market analysis to identify customer needs and enhance product offerings.
• Established and maintained relationships with key clients, ensuring satisfaction and repeat business.
• Collaborated with cross-functional teams to align marketing initiatives with sales goals.
• Trained and mentored junior sales representatives on effective selling techniques and product knowledge.
• Utilized CRM software to track sales performance and manage customer interactions efficiently.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Prepared sales presentations for clients showing success and credibility of products.

• - Managed all aspects of restaurant operations including staffing, budgeting, inventory control, customer service, and regulatory compliance across a high-volume unit.
• - Developed and implemented operational policies and training programs that improved staff performance and customer satisfaction ratings.
• - Executed P&L management responsibilities, improved cost controls, optimized labor scheduling, and implemented standardized procedures to enhance efficiency.
• - Supervised recruitment, onboarding, and leadership development initiatives aligned with company goals, reducing employee turnover and improving retention.
• - Ensured compliance with health, safety, and sanitation regulations
• Trained and developed staff to uphold high service standards and operational efficiency.
• Implemented inventory management systems, optimizing stock levels and reducing waste.
• Led team meetings to align on goals, enhance communication, and drive performance improvements.
• Established strong vendor relationships to negotiate favorable terms and maintain quality supplies.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
• Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
• Set clear expectations and created positive working environment for employees.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Managed team of 30 associates