Jamar Moody
St Louis
Summary
Customer-focused hospitality professional with over five years of experience in fast-paced airport, retail, and dining environments. Skilled in assisting diverse customers, resolving concerns with professionalism, multitasking under pressure, and collaborating with team members to ensure smooth daily operations. Recognized for strong communication, adaptability, and a commitment to creating positive guest experiences. Eager to contribute a service-first mindset, professionalism, and operational excellence to a dynamic organization.
Overview
6
6
years of professional experience
Work History
Lounge Agent
Alliance Ground International
St Louis
10.2023 - Current
- Delivered exceptional customer service to travelers in a fast-paced airport environment.
- Greeted guests, verified lounge eligibility, and processed check-in efficiently.
- Assisted passengers with questions regarding flights, airport amenities, and travel services.
- Resolved guest concerns professionally, while maintaining a positive customer experience.
- Managed multiple responsibilities simultaneously while maintaining accuracy and attention to detail.
- Collaborated with team members to ensure smooth daily operations and efficient service.
Customer Service Associate
Walgreens
St Louis
01.2026 - 04.2026
- Delivered exceptional customer service by assisting customers with purchases, questions, and product recommendations.
- Operated cash registers and processed cash, credit, and digital transactions accurately and efficiently.
- Resolved customer concerns professionally while maintaining a positive shopping experience.
- Restocked merchandise, organized displays, and maintained a clean, safe, and welcoming store environment.
- Collaborated with team members to meet daily operational goals in a fast-paced retail setting.
- Followed company policies and procedures while ensuring accuracy, efficiency, and attention to detail.
Bakery/Service Deli Clerk
Walmart
Saint Charles
01.2023 - 06.2023
- Delivered excellent customer service by assisting customers with purchases, product locations, and general inquiries.
- Restocked merchandise and organized displays to ensure products were readily available and presented neatly.
- Maintained a clean, safe, and organized work area in accordance with company standards.
- Collaborated with team members to meet daily operational goals in a fast-paced retail environment.
- Resolved customer concerns professionally while promoting a positive shopping experience.
- Operated slicers, scales, and other deli equipment safely and efficiently.
Server
Anthology of Town and Country
Town and Country
07.2022 - 01.2023
- Delivered attentive, personalized dining service while creating a welcoming experience for residents and guests.
- Maintained accurate food and beverage service while accommodating dietary restrictions and special requests.
- Collaborated with kitchen staff and fellow servers to ensure timely, efficient meal service.
- Resolved resident and guest concerns professionally to maintain high levels of satisfaction.
- Prepared and maintained dining rooms by setting tables, restocking supplies, and ensuring cleanliness throughout each shift.
- Assisted with opening and closing duties while adhering to company policies, sanitation standards, and safety procedures.
Fine Dining Server
Lutheran Senior Services, Inc.
Town and Country
07.2021 - 06.2022
- Delivered exceptional, personalized service while ensuring a welcoming and memorable experience.
- Managed multiple tables simultaneously in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail.
- Communicated effectively with kitchen staff and team members to ensure timely, accurate service, and accommodate special requests.
- Resolved guest concerns promptly and professionally to maintain high levels of customer satisfaction.
- Demonstrated extensive menu knowledge to answer questions, provide recommendations, and accommodate dietary restrictions.
- Assisted with opening and closing duties, including preparing dining areas, maintaining cleanliness, and ensuring operational readiness.
Customer Service Associate
Walgreens
St Louis
09.2020 - 03.2021
Education
High School Diploma -
Pattonville High School
Maryland Heights, MO05-2020
Skills
- Customer service and guest relations
- Conflict resolution and negotiation
- Team collaboration and adaptability
- Time management and multitasking
- Passenger assistance and support
- Point of sale (POS) systems
- Verbal and written communication
Languages
English
Professional
Timeline
Customer Service Associate
Walgreens
01.2026 - 04.2026
Lounge Agent
Alliance Ground International
10.2023 - Current
Bakery/Service Deli Clerk
Walmart
01.2023 - 06.2023
Server
Anthology of Town and Country
07.2022 - 01.2023
Fine Dining Server
Lutheran Senior Services, Inc.
07.2021 - 06.2022
Customer Service Associate
Walgreens
09.2020 - 03.2021
High School Diploma -
Pattonville High School