Jalesia Person
St Louis
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Relationship Banker II
Regions Bank
St Louis
11.2025 - Current
- Assisted clients with account inquiries and provided accurate information.
- Managed thousands of dollars in the cash drawer, and balanced daily transactions to ensure accuracy.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
Client Relationship Consulant
US Bankcorp
St Louis
08.2024 - 08.2025
- Facilitated account openings, including checking, savings, and investment accounts, adhering to compliance standards.
- Delivered exceptional service to customers in person or over telephone.
- Maintained thousands of dollars in cash drawer accuracy through diligent counting and reconciliation.
Mortgage Loan Officer
Veterans United Home Loans
Earth City
08.2022 - 01.2024
- Conducted over 100 interviews daily with prospective clients to gather information regarding loan applications.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Monitored a pipeline of over 100 customer accounts throughout the life cycle of each loan transaction.
Insurance Sales Agent
Das Insurance Services
St Louis
06.2021 - 05.2022
- Managed a portfolio of about 50 clients, providing personalized insurance solutions based on individual needs.
- Followed up with clients regularly to ensure satisfaction with services provided.
- Developed referral networks with other professionals, resulting in increased business opportunities.
Account and Office Manager
State Farm
St Louis
09.2016 - 06.2021
- Developed strategies to improve client satisfaction and service delivery standards.
- Managed a pipeline of over 1,000 client accounts, and maintained strong customer relationships.
- Trained new employees on operational procedures and company practices.
- Processed payments received from clients promptly according to established procedures.
- Developed social media marketing strategies to help brand company and increase sales.
- Assisted with social media marketing activities such as creating posts or responding to customer inquiries.
Education
High School Diploma -
Gateway Institute of Technology
St Louis, MO05-2007
Skills
- Cash handling
- Financial analysis
- Loan processing
- Compliance management
- Portfolio management
- Customer relationship management
- Team leadership
- Effective communication
- Problem solving
- Community relations
- Social media marketing
- Social media engagement
Certification
Digital Marketing Certificate
Timeline
Relationship Banker II
Regions Bank
11.2025 - Current
Client Relationship Consulant
US Bankcorp
08.2024 - 08.2025
Mortgage Loan Officer
Veterans United Home Loans
08.2022 - 01.2024
Insurance Sales Agent
Das Insurance Services
06.2021 - 05.2022
Account and Office Manager
State Farm
09.2016 - 06.2021
High School Diploma -
Gateway Institute of Technology