Jaleayhia Spencer
Kansas City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Nail Technician
Essence Beauty Lounge
08.2016 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Communicated effectively with management concerning important customer issues.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Grew repeat client base through effective marketing and customer service.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Collaborated with other members of salon staff to provide amazing client experience.
Home Health Aide
Coalition Of Independence
01.2015 - 11.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Developed rapport to create safe and trusting environment for care.
Education
Medical Assistant Certificate - Medical Assisting
Kansas City Kansas Community College
Kansas City, KS05.2017
High School Diploma -
Washington High School
Kansas City, KS05.2016
Skills
- Financial Administration
- Time Management
- Call Answering and Routing
- Customer Service
- Appointment Management
- Front Desk Management
- Product Knowledge
- Guest Check-In
- Customer Education
- Social Media Platforms
- Supply Monitoring
- Clean Equipment
- Facility Supervision
Timeline
Nail Technician
Essence Beauty Lounge
08.2016 - Current
Home Health Aide
Coalition Of Independence
01.2015 - 11.2016
Medical Assistant Certificate - Medical Assisting
Kansas City Kansas Community College
High School Diploma -
Washington High School
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