Summary
Overview
Work History
Education
Skills
Timeline
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Jake Mingus

Wentzville

Summary

Dynamic professional with a proven track record in customer engagement and teamwork at Midtown Home Improvements. Skilled in residential canvassing and problem-solving, I effectively raised community awareness and enhanced team performance. Committed to continuous improvement, I thrive in fast-paced environments, ensuring exceptional service and fostering positive relationships.

Overview

4
4
years of professional experience

Work History

Canvasser

Midtown Home Improvements
06.2023 - 07.2025
  • Raised awareness for key improvements to their home by distributing informative materials and engaging in persuasive conversations with residents.
  • Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
  • Improved company awareness by engaging in conversations with homeowners about the well being of their homes, then informing them of the services we had to offer at Midtown and left them with a flyer highlighting key information.
  • Utilized data-driven strategies to target specific projects that were commonly being done by other homeowners in their area.
  • Enhanced team performance with regular training sessions on effective communication strategies.
  • Increased community awareness by distributing informational flyers and engaging in meaningful conversations.

Floor Associate

Michaels Arts and Crafts
11.2022 - 05.2023
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
  • Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
  • Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
  • Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.
  • Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.

Team Leader

Dairy Queen Grill & Chill
11.2021 - 08.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Education

Timberland High School
Wentzville, MO

Skills

  • Quick-learning
  • Goal oriented
  • Customer engagement
  • Marketing
  • Residential canvassing
  • Teamwork
  • Customer service
  • Adaptability
  • Physical stamina
  • Continuous improvement
  • Problem-solving aptitude

Timeline

Canvasser

Midtown Home Improvements
06.2023 - 07.2025

Floor Associate

Michaels Arts and Crafts
11.2022 - 05.2023

Team Leader

Dairy Queen Grill & Chill
11.2021 - 08.2022

Timberland High School

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Jake Mingus