Jaimee Cleghorn
Marthasville
Summary
Dynamic Corporate Travel Consultant with Direct Travel, adept at optimizing client experiences through effective itinerary planning and high-quality client service. Proficient in airline reservation systems, I excel in managing travel documentation and ensuring compliance with corporate guidelines, consistently delivering exceptional support during travel disruptions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Corporate Travel Consultant
Direct Travel
05.2015 - Current
- Assisted clients in planning and booking corporate travel arrangements.
- Provided support in managing travel itineraries and schedules efficiently.
- Ensured compliance with corporate travel guidelines while optimizing client experience.
- Researched travel options, including flights, hotels, and transportation services.
- Assisted travelers during flight interruptions. Providing alternate air options, hotel accomodations, rental car options.
- Responded to client inquiries regarding travel policies and procedures promptly.
- Maintained accurate records of bookings and client preferences for future reference.
- Adapted quickly to changes in travel plans or urgent requests from clients.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
- Assisted colleagues with questions regarding policies, procedures, and industry formats used in the GDS systems used, specifically, Apollo and Sabre.
Education
James W. Martin High School
Arlington05-1985
Skills
- Effective verbal communication
- High-quality client service
- Travel documentation management
- Proficient in airline reservation systems
- Travel research
- Hotel accommodations
- Itineraries
- High volume environments
- Itinerary planning
- Regulations and compliance
- Executive travel
- Company guidelines and procedures
Timeline
Corporate Travel Consultant
Direct Travel
05.2015 - Current
James W. Martin High School
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