Jaiden Zigmantas
Springfield
Summary
Dynamic and reliable professional with a strong background in customer service at Big Lots. Proven ability to enhance customer engagement and maintain store organization. Skilled in cash handling and team collaboration, consistently ensuring a welcoming shopping experience while effectively managing inventory and promoting product knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Associate
Big Lots
12.2020 - 12.2024
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems, ensuring accurate transactions and efficient service.
- Maintained store cleanliness and organization, promoting a welcoming environment.
- Participated in inventory management, supporting stock replenishment efforts.
- Greeted customers promptly, establishing rapport and encouraging repeat visits.
- Learned product knowledge to provide informed recommendations to shoppers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assembly Line Worker
Quaker Windows and Doors
08.2021 - 01.2022
- Operated assembly line machinery to ensure efficient production processes.
- Inspected finished products for quality control and adherence to specifications.
- Collaborated with team members to optimize workflow and reduce downtime.
- Maintained clean work environment in compliance with safety regulations.
- Assisted in troubleshooting equipment issues, ensuring minimal disruption to production flow.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
Dietary Aide
SIlverstone Nursing Home
05.2020 - 01.2021
- Assisted in meal preparation and assembly, ensuring adherence to dietary restrictions and preferences.
- Delivered food trays to residents, maintaining a high standard of presentation and safety protocols.
- Collaborated with nutritionists to update menus based on resident feedback and dietary needs.
- Monitored inventory levels of food supplies, coordinating timely orders to prevent shortages.
- Trained new staff on kitchen procedures, enhancing team efficiency and service quality.
- Implemented sanitation practices in compliance with health regulations, promoting a safe dining environment.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Education
High School Diploma -
Excel Center
Springfield, MO06-2025
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Store maintenance
- Cleaning and sanitizing
- Verbal and written communication
- Hospitality and accommodation
- Teamwork and collaboration
- Time management
- Customer service
- Customer assistance
- Problem-solving
- Money handling
- Truck unloading
Certification
Career Safe Program
Timeline
Assembly Line Worker
Quaker Windows and Doors
08.2021 - 01.2022
Retail Associate
Big Lots
12.2020 - 12.2024
Dietary Aide
SIlverstone Nursing Home
05.2020 - 01.2021
High School Diploma -
Excel Center
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