Jahi (Jake) Minter
Florissant
Summary
Results-driven professional with a strong work ethic and safe driving practices, demonstrated at On My Way Express. Proven ability to optimize delivery routes, enhancing efficiency and customer satisfaction. Skilled in time management and decision-making, consistently achieving timely deliveries while maintaining a clean driving record.
Overview
9
9
years of professional experience
Work History
Truck Driver
On My Way Express
Saint Louis
04.2022 - Current
- Operated various truck types for timely deliveries across multiple routes.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Adhered to safety protocols to ensure compliance with transportation regulations.
- Managed loading and unloading processes to optimize cargo safety and efficiency.
- Conducted pre-trip inspections to identify potential vehicle issues proactively.
- Collaborated with dispatchers to coordinate schedules and resolve logistical challenges.
- Implemented route optimization strategies to enhance delivery speed and reduce fuel consumption.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivery Associate
Amazon
Saint Louis
06.2019 - 05.2022
- Operated delivery vehicles safely to ensure timely package distribution.
- Loaded and unloaded packages efficiently while adhering to safety protocols.
- Utilized handheld devices for tracking deliveries and managing inventory.
- Communicated effectively with customers regarding delivery status and issues.
- Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
- Followed established routes and adjusted to real-time traffic conditions for optimal delivery times.
- Collaborated with team members to streamline delivery processes and improve efficiency.
- Assisted in training new associates on best practices for safe and effective deliveries.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
- Conducted thorough pre-trip inspections on assigned vehicles daily, identifying any repair needs immediately.
- Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.
- Communicated with dispatch and customers for accurate delivery information.
Maintenance Technician
Dierbergs
Saint Louis
08.2018 - 08.2019
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Performed preventive maintenance on equipment to minimize downtime and enhance reliability.
- Responded promptly to maintenance requests, troubleshooting issues to restore functionality quickly.
- Assisted in training new technicians on safety protocols and proper tool usage.
- Collaborated with team members to execute repair projects, ensuring adherence to timelines and quality standards.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Dish Network Technician
Dish Network
Saint Charles, MO
08.2018 - 06.2019
- Installed satellite systems and equipment at customer locations.
- Conducted troubleshooting for signal issues and system malfunctions.
- Provided exceptional customer service during installations and repairs.
- Collaborated with team members to enhance installation efficiency.
- Executed safety protocols while handling tools and equipment onsite.
- Enhanced system performance for customers by troubleshooting and resolving technical issues.
- Maintained a high level of product knowledge, staying up-to-date on the latest Dish Network technology and service offerings.
- Improved customer satisfaction by providing timely and efficient installations of Dish Network systems.
- Implemented creative solutions for challenging installations, customizing setups based on individual customer needs.
Server
54th Street Grill & Bar
Saint Louis
04.2018 - 08.2018
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Accurately processed orders using Point of Sale (POS) system for efficient transactions.
- Assisted in training new servers on menu offerings and restaurant procedures.
- Resolved guest complaints professionally to maintain positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Cashier
Schnucks
01.2017 - 08.2018
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring proper handling of funds.
- Collaborated with team members to streamline checkout procedures.
- Managed inventory levels by restocking shelves and organizing merchandise.
- Adhered to safety and sanitation guidelines in food handling areas.
- Trained new staff on cash register operations and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved efficiency, organized checkout area for optimal workflow.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
High School Diploma -
McCluer North Highchool
Florissant05-2017
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Attention to detail
- Decision-making
- Customer-oriented
- Flexible schedule availability
- Customer service
- Time management
Timeline
Truck Driver
On My Way Express
04.2022 - Current
Delivery Associate
Amazon
06.2019 - 05.2022
Maintenance Technician
Dierbergs
08.2018 - 08.2019
Dish Network Technician
Dish Network
08.2018 - 06.2019
Server
54th Street Grill & Bar
04.2018 - 08.2018
Cashier
Schnucks
01.2017 - 08.2018
High School Diploma -
McCluer North Highchool