Jadyn Morris
Jefferson City
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with a high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Telemetry Monitor Technician
MU Health Care
09.2024 - Current
- Monitored and interpreted telemetry data to ensure patient safety and optimal care.
- Collaborated with nursing staff to communicate critical changes in patient conditions.
- Operated advanced telemetry monitoring systems for continuous patient observation.
- Assisted in training new technicians on equipment usage and protocol adherence.
Patient Access Representative
SSM Health St. Mary's Hospital
06.2024 - Current
- Followed up on unpaid claims in a timely manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Ensured accuracy of all data entered into computer system.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
Cashier Team Lead
Academy Sports Outdoors
08.2023 - 05.2024
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Trained new cashiers on the proper use of registers and store policies.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Coordinated with other departments when additional support was needed during peak hours.
Associate
TJ Max
03.2023 - 07.2023
- Helped customers locate items within the store using the inventory system.
- Collaborated with other departments to ensure successful product launches.
- Provided customer service support for inquiries, complaints, and returns.
- Operated equipment such as scanners and scales correctly during the checkout process.
Brista
Scooter's Coffee
08.2021 - 02.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Cashier
Dick's Sporting Goods, Inc
08.2022 - 12.2022
- Issued receipts, refunds, credits, or changes due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
Concession Stand Attendant
Jefferson City Parks And Recreation
04.2022 - 08.2022
- Took orders from customers accurately and efficiently.
- Cleaned concession stand and equipment, including counters, food warmers, and popcorn machines.
- Prepared fresh food items such as popcorn, hot dogs, nachos, and pretzels according to recipe standards.
- Performed daily opening and closing procedures according to company guidelines.
Education
Some College (No Degree) - Architectural Drafting Technology
Ozarks Technical Community College
Springfield, MOHigh School Diploma -
Russellville High School
Russellville, MO05-2023
Skills
- Pre-Admission Requests
- Problem-Solving
- Post-Discharge Care Coordination
- Customer Service
- HIPAA Compliance
- Patient Education
Certification
- CET - EKG Technician
Timeline
Telemetry Monitor Technician
MU Health Care
09.2024 - Current
Patient Access Representative
SSM Health St. Mary's Hospital
06.2024 - Current
Cashier Team Lead
Academy Sports Outdoors
08.2023 - 05.2024
Associate
TJ Max
03.2023 - 07.2023
Cashier
Dick's Sporting Goods, Inc
08.2022 - 12.2022
Concession Stand Attendant
Jefferson City Parks And Recreation
04.2022 - 08.2022
Brista
Scooter's Coffee
08.2021 - 02.2023
High School Diploma -
Russellville High School
Some College (No Degree) - Architectural Drafting Technology
Ozarks Technical Community College
Education and Training
other,other
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