Jaden Phangsouthanh
O'Fallon
Summary
Current Product Design Engineer with strong foundations in product design and analytical problem-solving. Innovative and detail-oriented, adept at developing efficient solutions and leveraging customer feedback to enhance user experience. Committed to advancing technology through effective collaboration and continuous learning.
Overview
8
8
years of professional experience
Work History
Product Design Engineer 1
Watlow
Hannibal
07.2024 - Current
- Designed innovative products using CAD software for thermal and electrical applications.
- Collaborated with cross-functional teams to refine product specifications and align on requirements.
- Created 3D models of components to ensure optimal performance, cost effectiveness and manufacturability.
- Utilized customer feedback to iterate designs, enhancing user experience and satisfaction.
- Developed detailed drawings and schematics for use by production teams in the fabrication of components.
- Developed and maintained design documentation for compliance and regulatory standards.
- Troubleshot product design issues, identifying corrective actions to improve functionality.
- Maintained accurate records of all design changes throughout the development process.
Online Grocery Pickup Associate
Walmart
Lake St. Louis
05.2020 - Current
- Gathered and packaged online grocery orders for pickup or delivery, ensuring accuracy and quality for customer satisfaction.
- Trained and mentored associates in online grocery operations, enhancing order fulfillment and improving customer satisfaction.
- Deliver exceptional customer service, addressing inquiries and maintaining a clean, organized pickup area for a seamless online shopping experience.
Sandwich Artist
Subway
O'Fallon
05.2019 - 09.2019
- Prepared and assembled sandwiches to meet Subway standards, maintaining high quality and customer satisfaction.
- Delivered excellent customer service by efficiently taking orders and addressing inquiries, enhancing overall customer experience.
- Prepared sandwiches by selecting fresh ingredients and following customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided excellent service.
Crew member
Mcdonald's
O'Fallon
05.2018 - 10.2018
- Utilized point-of-sale (POS) systems to process customer orders promptly and accurately, maintaining a high level of attention to detail.
- Managed cash transactions and ensured accurate accounting of funds, adhering to company cash handling policies and procedures.
- Prepared food items using established recipes and guidelines, adhering to food safety and hygiene standards to guarantee product quality and customer safety.
- Performed regular quality checks on food items prior to serving, confirming presentation met company standards.
- Executed operations in alignment with standard procedures, upholding quality standards.
Education
Bachelors of Science - Mechanical Engineering
University of Kansas
Lawrence, KS01-2024
Skills
- Product design
- Design documentation
- Manufacturing processes
- Product improvements
- AutoCAD
- SolidWorks
- Inventor
- Matlab
- Microsoft Office Suite
- Google Workspace
- Attention to detail
- Collaboration skills
- Verbal communication
- Written communication
Projects
- Reverse Engineering Toaster Solidworks Project, 08/20, 12/20, Project for Computer Graphics Class
- Mousetrap powered stair Climber, 01/23, 05/23, Project for Mechanical Design Process Class
- Gateway Cube Project, 08/22, 12/22, Project for Engineering Materials Lab class
- Gears Design Project, 01/23, 05/23, Project for Mechanical Design Class
- FEA Nonlinear Analysis Project, 06/23, 08/23, Project for Mechanical Finite Element Analysis Class
- Various flange heater and vessel designs during my time at Watlow
Volunteer Experience
- ZETA THETA TAU, Basketball Cleanup, 04/21, Allen Field House at KU, Completed community service for Engineering Fraternity
- ZETA THETA TAU, Just Foods and THETA TAU Food event, 09/23, 12/23, Completed volunteering with Just Foods to help end hunger in the Lawrence community by increasing access to healthy foods, reducing barriers to health and well being.
Awards
- Magna Cum Laude, Fort Zumwalt West Highschool, 05/20, 4.17/5.00
- College Preparatory Academic Achievement, State of Missouri, 05/20
- President's Education Awards Program, United States Secretary of Education, 05/20
- Academic Letter Award Certificate, 05/20
- KU Achievement Scholarship, University of Kansas, 05/20, Scholarship awarded from the University of Kansas for academic achievements
- KU Midwest Student Exchange Scholarship, University of Kansas, 05/20
Timeline
Product Design Engineer 1
Watlow
07.2024 - Current
Online Grocery Pickup Associate
Walmart
05.2020 - Current
Sandwich Artist
Subway
05.2019 - 09.2019
Crew member
Mcdonald's
05.2018 - 10.2018
Bachelors of Science - Mechanical Engineering
University of Kansas