Professional Summary
Overview
Work History
Education
Skills
Timeline

Jade M. Ritter

Rawlings Sporting Goods Company
St. Clair
8
years of professional experience

Results-driven Customer Service Associate with over five years of experience in retail operations and patient support. Managed customer inquiries and resolved service issues in fast-paced environments. Leveraged strong interpersonal skills and technical proficiency to enhance customer experiences and ensure adherence to standard operating procedures.

Work History

Production Worker

8 Months
Rawlings Sporting Goods Company | 12.2025 - Current
  • Operated machinery and packed boxes for efficient production of sporting goods.
  • Assembled components according to quality standards and specifications.
  • Maintained clean and organized work area to enhance safety and efficiency.
  • Collaborated with team members to streamline production workflows.
  • Production

Direct Support Professional

6 Months
Sevita | 06.2025 - 12.2025
  • Provided personalized care and support to individuals with disabilities, enhancing daily living activities.
  • Implemented individualized care plans to promote clients' independence and quality of life.
  • Coordinated recreational and therapeutic activities, fostering social interactions and community engagement.
  • Monitored client progress, documenting changes in behavior and health for team review and planning.

Certified Nurse Assistant

2 Years
Meramec Nursing Center | 04.2023 - 04.2025
  • Provided compassionate care to patients, assisted with daily activities including bathing, dressing, and eating, monitored vital signs, ensured safety, and supported nurses in fast-paced healthcare setting to enhance patient comfort.
  • Industry: Healthcare

Customer Service Representative

4 Years 9 Months
Sulley’s ACE Hardware | 07.2018 - 04.2023
  • Managed customer service operations, resolved customer issues, and provided accurate product and service information to enhance customer satisfaction
  • Industry: Retail

Education

- General Studies

East Central College | Union, MO

Technical and Digital Literacy, Computer basics, Extensive work with Microsoft Office programs, Word, Excel, Power point and Access.

Classes in Legal Studies

High School Diploma

St. Clair Public School | St. Clair, MO | 05-2007

Skills

Production Efficiency
Packaging processes
Quality Assurance
Safety Protocols
Inventory Management
Medical Equipment Use
Team Collaboration
Crisis Management
Emergency Response
Attention to Detail
Excellent Physical Stamina
Safety Awareness
Time Management
Advanced Computer Skills
Ethical Conduct
Adaptability
Commitment to Quality
Assembly Line Operation

Timeline

Production Worker

Rawlings Sporting Goods Company
12.2025 - CurrentRead More

Direct Support Professional

Sevita
06.2025 - 12.2025Read More

Certified Nurse Assistant

Meramec Nursing Center
04.2023 - 04.2025Read More

Customer Service Representative

Sulley’s ACE Hardware
07.2018 - 04.2023Read More

East Central College

from General Studies
Read More

St. Clair Public School

High School Diploma
Read More
Jade M. Ritter