Jade Knipp
Bolivar
Summary
Dynamic culinary professional with proven expertise in kitchen efficiency and team leadership, notably at MFA Oil. Excelled in enhancing food quality through innovative menu development and effective inventory management. Skilled in fostering strong supplier relationships and mentoring staff, achieving significant cost savings and customer satisfaction. Demonstrates exceptional customer service and food safety knowledge.
Overview
2
2
years of professional experience
Work History
Kitchen Associate
MFA Oil
03.2024 - Current
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Assisted in the development of new menu items, incorporating seasonal ingredients and trending flavors to entice customers.
- Demonstrated adaptability by effectively managing multiple priorities in a fast-paced work environment without compromising quality or safety standards.
- Kept up with the latest culinary trends and techniques, incorporating innovative ideas to enhance overall food quality and presentation.
- Ensured proper storage of perishable items at appropriate temperatures to preserve freshness and prevent spoilage.
- Mentored junior kitchen staff in proper cooking techniques, knife skills, and safe food handling practices to enhance overall team performance.
- Contributed to a collaborative working atmosphere by actively participating in team meetings, offering suggestions for improvement when necessary.
- Developed strong relationships with local suppliers that resulted in consistent delivery of fresh produce for use in daily meal preparation.
- Collaborated with team members to maintain a clean, sanitary, and organized kitchen workspace, ensuring compliance with health regulations.
- Enhanced customer satisfaction by consistently preparing high-quality dishes according to established recipes and presentation standards.
- Participated in ongoing professional development opportunities to continually hone culinary skills and stay current in industry best practices.
- Reduced food waste through careful inventory management and menu planning, contributing to cost savings for the establishment.
- Completed tasks efficiently under time constraints during peak service hours while maintaining quality standards demanded by the establishment.
- Assisted servers with order clarification and coordination of timely plating for exceptional guest experience.
Sous Chef
The Mediterranean
10.2023 - 03.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
Server
The Mediterranean
10.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manager
McDonald's
04.2023 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Representative
T.J. Maxx & HomeGoods
09.2022 - 09.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Lakewood High School
Hebron, OHSkills
- Ingredient knowledge
- Allergen awareness
- Knife handling skills
- Workstation maintenance
- Team leadership
- Kitchen leadership
- Food safety
- Inventory management
- Safe food handling
- Food presentation
- Menu planning
- Food preparation
- Customer service
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Time management
- Decision-making
- Active listening
- Critical thinking
- Data entry
Timeline
Kitchen Associate
MFA Oil
03.2024 - Current
Sous Chef
The Mediterranean
10.2023 - 03.2024
Server
The Mediterranean
10.2023 - 02.2024
Manager
McDonald's
04.2023 - 10.2023
Customer Service Representative
T.J. Maxx & HomeGoods
09.2022 - 09.2023
Lakewood High School
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