Jadan Ballard
Kansas City
Summary
Focused on supporting team needs by helping with all areas of event set up and breakdown. Skilled at overseeing the bar, handling customer needs and maintaining professional calm under pressure.
Reliable, punctual, and adaptable to changing conditions. First-rate communicator and relationship-builder.
Adept at preparing bars, seating, and supplies for special events.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and thrive in hands on learning opportunities. Adept at working effectively unsupervised/alone while quickly mastering new skills.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Banquet Bartender
T-Shotz
Kansas City
02.2022 - 06.2025
- Set up and broke down bar stations for various banquets and events efficiently.
- Trained new bartenders on best practices and company standards for drink preparation.
- Implemented safe serving practices to promote responsible alcohol consumption at events.
- Managed guest complaints in a timely manner; provided solutions or referred them to a manager if further assistance was needed.
- Set up banquet bars, stocked all supplies and put together table arrangements for each event.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored patron alcohol consumption to encourage safety.
- Restocked beer and liquor regularly and after special events.
- Balanced daily registers and generated sales reports for management.
- Talked easily with patrons to build rapport and earn repeat business.
- Planned and coordinated special events to boost customer numbers and profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided positive and knowledgeable responses to guest questions and desires.
- Responded promptly to inquiries from managers about beverage needs for upcoming events.
- Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
- Greeted customers upon their arrival at the bar; took orders accurately while providing helpful suggestions when requested.
Event Organizer
T-Shotz
Kansas City
02.2022 - 06.2025
- Coordinated logistics for events including venue setup and vendor management.
- Provided help in kitchen when needed such as making charcuterie boards, salads, sandwiches, veggie/fruit trays, desserts and more.
- Managed guest registration and ensured smooth check-in processes.
- Oversaw inventory of supplies and equipment for events.
- Communicated with clients to understand event requirements and preferences.
- Provided onsite support during events to ensure smooth operations.
- Resolved any issues that may arise before or during an event.
- Identified new opportunities for growing attendance numbers at future events.
- Coordinated venue logistics such as seating arrangements, audio-visual needs, catering services and decorations.
- Reviewed feedback received from guests after each event and implemented necessary changes going forward.
- Developed engaging content for event websites and social media channels, increasing online visibility and participation.
- Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
Food and Beverage Server
T-Shotz
Kansas City
08.2020 - 06.2025
- Set up and organized the building before grand opening.
- Made employee check lists for each separate job on 3 different floors.
- Delivered exceptional customer service to enhance dining experiences.
- Managed food and beverage orders with accuracy and efficiency.
- Collaborated with kitchen staff to coordinate timely meal service.
- Trained new servers on restaurant policies and service techniques.
- Resolved customer inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
- Followed proper sanitation standards when handling food and beverage items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Assisted other servers as needed during peak periods or when short-staffed.
- Handled cash transactions and processed payments accurately.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Stocked server areas with supplies before, during and after shifts.
Assistant
Ballard Excavating
Kansas City
10.2016 - 09.2021
- Collaborated with subcontractors to ensure timely delivery of materials on-site.
- Maintained organized documentation for project permits and compliance records.
- Entered data into databases accurately and efficiently.
- Gathered and sorted data for reports and files.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
Clubhouse Server
Staley Farms Golf Club
Kansas City
08.2019 - 08.2020
- Delivered food and beverages efficiently to club members and guests.
- Assisted in setting up and breaking down event spaces for functions.
- Maintained good relationships with private members and their families.
- Memorized members drink orders as well as food.
- Provided excellent customer service by anticipating guest needs.
- Greeted guests and provided friendly customer service.
- Ensured proper food presentation on plates according to restaurant standards.
- Stocked beverages, condiments, and other items as needed.
- Organized takeout orders according to customer's requests.
- Conducted daily inventory checks of supplies such as utensils, napkins, and table linens.
- Replenished buffet items during meal services.
- Prepared salads and appetizers quickly while adhering to quality standards.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Managed inventory of supplies and reported needs to management.
- Handled cash/card/personal account transactions accurately and efficiently while on the beverage cart on the golf course.
- Maintained cleanliness and organization of dining areas and service stations.
Family Nanny
Mark and Shannon Carlson
Kansas City
10.2015 - 09.2019
- Supervised daily activities and ensured safety for children in the home environment.
- Prepared nutritious meals and snacks according to family dietary preferences.
- Communicated effectively with parents regarding children's behavior and progress.
- Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
- Created daily routines that included naps, meals and playtime.
- Provided emotional support during times of stress or transition, giving their Mom time to relax and reset after having a baby.
- Supervised 4 kids from a newborn to 10 years old alone.
Education
Oak Park High School
Kansas City, MOSkills
- Drink preparation
- Inventory management
- Event coordination
- Responsible serving practices
- Conflict resolution
- Effective communication
- Team collaboration
- Problem solving
- Staff training
- Beverage preparation
- Efficient multitasking
- Preparing for events
- Organizing stock
- Event preparation
- Glassware selection
- Setting up tables
- Safe food handling procedures
- Alcohol safety regulations
- Table arrangements
- Professional appearance
- Cleanliness and organization
- Flexible schedule availability
- Prepare cocktails
- Garnish drinks
- Ability to lift 30 pounds
Certification
NHS Department
City of Kansas City, MO
Adult Liquor Permit
Permit Expires 09/14/2025
Languages
English
Professional
References
References available upon request.
Timeline
Banquet Bartender
T-Shotz
02.2022 - 06.2025
Event Organizer
T-Shotz
02.2022 - 06.2025
Food and Beverage Server
T-Shotz
08.2020 - 06.2025
Clubhouse Server
Staley Farms Golf Club
08.2019 - 08.2020
Assistant
Ballard Excavating
10.2016 - 09.2021
Family Nanny
Mark and Shannon Carlson
10.2015 - 09.2019
Oak Park High School