Jada Drain
St Louis
Summary
Accomplished Collection Specialist with a proven track record at Impact Life, demonstrating exceptional patient care and phlebotomy expertise. Excelled in maintaining HIPAA compliance and specimen handling, ensuring accuracy and safety. Known for outstanding interpersonal skills and the ability to train new staff, significantly enhancing team efficiency and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Collection Specialist
Impact Life
07.2023 - Current
- Safeguarded patients'' well-being by conducting thorough health screenings before initiating any blood draw procedures.
- Conducted quality control checks on equipment regularly, guaranteeing optimal performance during every procedure.
- Handled challenging situations with professionalism, such as calming anxious patients or managing difficult vein access issues.
- Demonstrated flexibility in adapting to various work settings, including hospitals, clinics, blood drives, and mobile collection units.
- Expedited processing times by consistently meeting sample preparation deadlines for laboratory analysis.
- Enhanced patient comfort by utilizing proper venipuncture techniques and adhering to safety protocols.
- Ensured accurate labeling and handling of collected blood samples, reducing the risk of errors or contamination.
- Assisted with training new staff members on best practices for blood collection procedures, ensuring consistent quality across the team.
Lobby Attendant
Blackwell INC
03.2019 - 07.2023
- Monitored lobby activity and reported any suspicious behavior to building management, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Organized the daily distribution of newspapers and other publications to tenants office providing timely access to important information.
- Managed lost-and-found items effectively by logging details accurately in records system and returning items promptly upon request from rightful owner.
Finisher 1
Smith & Nephew, Inc
03.2018 - 01.2019
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
- Collaborated with team members to meet quotas and maintain consistent productivity levels.
- Utilized various hand tools and equipment effectively, ensuring precision in all aspects of the finishing process.
- Reviewed all project documentation and blueprints.
Education
Certification - Phlebotomy
St Louis School of Phlebotomy
6717 Vernon Ave St Louis Mo 6313002-2021
High School Diploma -
Covington High School
Covington, TN05-2008
Skills
- Patient care
- HIPAA compliance
- Capillary puncture
- Labeling accuracy
- Phlebotomy expertise
- Health and safety
- Specimen handling
Timeline
Collection Specialist
Impact Life
07.2023 - Current
Lobby Attendant
Blackwell INC
03.2019 - 07.2023
Finisher 1
Smith & Nephew, Inc
03.2018 - 01.2019
Certification - Phlebotomy
St Louis School of Phlebotomy
High School Diploma -
Covington High School
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