Jacqueline Kohler
Carrollton
Summary
Took great pride in healthcare account resolution at GEHA. Excelled in roles requiring attention to detail and teamwork, significantly improving client satisfaction. Skilled in Microsoft Excel and Word. Adept in managing sensitive information, demonstrating a strong blend of technical and interpersonal skills.
Overview
21
21
years of professional experience
Work History
Sexton
Oak Hill Cemetery
01.2004 - Current
Sell and mark graves for burial
General upkeep of the cemetery
Maintain a Census of the cemetery.
Cost Recovery Specialist
GEHA
05.2011 - 12.2024
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Improved client satisfaction through timely communication and resolution of account discrepancies.
- Managed a high volume of accounts while maintaining a professional demeanor and attention to detail.
Education
Bachelor of Science - Occupational Safety And Health
UCM
Warrensburg MO12-2009
Skills
- Teamwork orientation
- Microsoft Word
- Microsoft Excel
- Insurance terminology
- Attention to detail
- Medical terminology
- Documentation skills
Accomplishments
Three years straight with 100% audits, and made my production goals every month except for three months for three years
Timeline
Cost Recovery Specialist
GEHA
05.2011 - 12.2024
Sexton
Oak Hill Cemetery
01.2004 - Current
Bachelor of Science - Occupational Safety And Health
UCM
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