Jacqueline Flores
Huntsville
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2025
2025
years of professional experience
Work History
CNA
Samaritan Summit Village
- Assisted Residents with Activities of Daily Living
- Maintaining personal hygiene
- Feedings
- Lifting residents using: Hoyer, Sara steady/APEX, Oncore
- Documenting care using EMR software
Sales Associate
FYE/Rue21/Ulta Beauty
- Answered Telephones
- Inventory checks/stocking merchandise
- Operated Cash Register/Money Management
- Selling of Store Subscriptions as well as upsell merchandise
Registration Clerk/Admitting
Carthage Area Hospital
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, pediatric appointments, surgeries, or medical consultations
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Transmit correspondence or medical records by mail, e-mail, or fax
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
Assistant Teacher
New Day Childrens Center
- Assist children with activities of daily living (bathroom, dressing, general hygiene,etc.)
- Clean up classroom or any areas where the children were occupying
- Engage in educational activities as well as practicing fine and gross motor skills
- Oversee wellness of the children
- Monitor nap times
- Ensure children’s safety
Staffing Supervisor
The Job Center
- Current
- Assist companies with staffing needs
- Attend client meetings regularly
- Interview potential candidates
- Created and manage profiles for employees as well as clients
- Hired/ terminated employees
- Payroll management
- I-9 Processing
- Drug testing
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
Education
Jefferson Community College
Watertown, NYHigh School Diploma -
Carthage High School
Carthage, NYSkills
- Exceptional Client Support
- Quick Learner
- Quick Adjustment to Change
- Performs Effectively Under Stress
- Collaborative Team Member
- Proactive Self-Starter
- Experience with OptimusNet
- CPSI software
- Microsoft Office Proficiency
- Human Resources Management
Timeline
High School Diploma -
Carthage High School
CNA
Samaritan Summit Village
Sales Associate
FYE/Rue21/Ulta Beauty
Registration Clerk/Admitting
Carthage Area Hospital
Assistant Teacher
New Day Childrens Center
Staffing Supervisor
The Job Center
- Current
Jefferson Community College
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