Jacqueline Brainard
Kansas City
Summary
With a proven track record at United Real Estate KC, I excel in CRM management and fostering strong client relationships. My expertise spans from enhancing brand presence through strategic social media marketing to mastering Adobe Creative Suite for impactful visual content. Achievements include significantly boosting social media engagement and developing effective compliance programs, demonstrating both my technical and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Marketing Compliance and Branding
United Real Estate KC
02.2022 - Current
- Managed social media platforms, ensuring consistent and on-brand messaging across all channels.
- Assisted in the development of marketing materials for increased brand awareness.
- Took and developed Professional Headhsots for new onboarding Agents
- Created branding materials and logos for Agents and Agent Teams
- Boosted social media engagement through the creation of compelling content.
- Contributed to website updates and blog content production, maintaining a consistent online presence that reflected the brand persona.
Compliance Officer
United Real Estate KC
03.2020 - Current
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Office Manager
United Real Estate KC
06.2017 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Owner/Professional Photographer
Jax Leon Imagery KC
01.2015 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Portrait Photography
- Real Estate Photography
- Matterport 2D and 3D Floorplan creation (Matterport mobile app and tripod)
- Outdoor Drone Photography
Property Manager
KC Commercial & Residential Management
10.2013 - 06.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High School Diploma -
Smith-Cotton High School
Sedalia, MO05-2007
Skills
- CRM management
- Website management
- Advertising strategy
- Social media marketing
- Photo editing
- Adobe photoshop
- Digital photography
- Retouching and color correction
- Adobe creative suite
Timeline
Marketing Compliance and Branding
United Real Estate KC
02.2022 - Current
Compliance Officer
United Real Estate KC
03.2020 - Current
Office Manager
United Real Estate KC
06.2017 - Current
Owner/Professional Photographer
Jax Leon Imagery KC
01.2015 - Current
Property Manager
KC Commercial & Residential Management
10.2013 - 06.2017
High School Diploma -
Smith-Cotton High School
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