Jacob Strate
Wentzville
Summary
Motivated professional with a strong background in account management and military communications. Experience supervising large teams, sustaining critical operations, and maintaining sensitive communications systems. Recognized for effective problem-solving and customer relationship management while contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Account Manager
US Automotive Protection Services
08.2024 - Current
- Manage client accounts while maintaining strong customer relationships and customer retention.
- Coordinate communication between customers and internal departments to resolve issues efficiently.
- Identify customer needs and provide solutions that improve client satisfaction and service quality.
- Maintain accurate account records and ensure timely follow-up on customer concerns.
- Support company objectives through effective account management and customer service.
Satellite Communications and Radio Communications Technician
United States Marine Corps Reserve
01.2023 - Current
- Install, operate, maintain, and troubleshoot tactical radio and satellite communication systems.
- Supervise and coordinate personnel, overseeing teams of up to 80 Marines while ensuring accountability and mission readiness.
- Manage sensitive communications equipment and maintain accountability of government assets.
- Coordinate logistics and operational planning to support mission requirements.
- Maintain operational readiness of communications equipment and systems.
- Enforce operational, safety, and security standards in demanding environments.
- Utilize strategic planning, risk management, and problem-solving skills to support mission success.
- Maintain an active Secret Security Clearance and Common Access Card (CAC).
Carpenter Apprentice
Midwestern Carpenters Union
01.2023 - 01.2024
- Contributed to completion of commercial and residential construction projects.
- Operated hand and power tools, ensuring compliance with safety regulations and quality standards.
- Interpreted project plans and collaborated with team members to complete work efficiently.
- Aided in framing, installation, and finishing tasks to enhance project progression.
- Displayed a strong work ethic by consistently completing tasks on time and following instructions accurately.
Education
High School Diploma -
Skills
- Customer Relationship Management
- Communication
- Problem Solving
- Strategic Planning
- Logistics Coordination
- Asset Management
- Risk Management
- Team Supervision
- Leadership & Personnel Management
- Operational Planning
- Satellite Communications (SATCOM)
- Radio Communications Systems
- Deconfliction
Certifications And Credentials
- Active Secret Security Clearance
- Common Access Card (CAC)
- 20 CSR 200-18.030
- GVF-SAB-01
- GVF-510
- GVF-520
- Valid Driver's License
Timeline
Account Manager
US Automotive Protection Services
08.2024 - Current
Satellite Communications and Radio Communications Technician
United States Marine Corps Reserve
01.2023 - Current
Carpenter Apprentice
Midwestern Carpenters Union
01.2023 - 01.2024