Jacob Shomin
Kansas City,MO
Summary
Proven track record in customer service, notably at 54th Street Bar and Grill, where tasked in handling busy and chaotic situations and enhancing guest satisfaction. Skilled in teamwork, collaboration, and effective multitasking and consistent delivery of high-quality service, even during peak hours. Strong work ethic and quick learning abilities contribute to professional approach and exceptional performance. Security and Safety knowledge from 'Willies' gives experience in defusing intense situations and development of strong people skills.
Overview
2
2
years of professional experience
Work History
Security
Willie's
12.2023 - Current
- Defused intense situations while keeping a level head.
- Communicated with coworkers to organize strategies on how to handle the situations at hand.
Server
54th Street Grill & Bar
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest satisfaction
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Runner and Busser
Nicky's Pizza
06.2022 - 11.2022
- Handled busy and intense situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service while also maintaining service quality.
- Cleared tables immediately after guests left in preparation for next party.
- Collaborated well with coworkers to deliver orders accurately and quickly.
- Delivered correct food items to tables according to order documentation.
Education
High School Diploma -
Staley High School
Kansas City, MO05.2023
Rehabilitation Science
University of Missouri - Columbia
Columbia, MOSkills
- Security and Safety
- Strong Work Ethic
- Quick Learner
- Teamwork and Collaboration
- Time Management
- Effective Multitasking
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Memory retention
Languages
Spanish
Limited Working
Timeline
Security
Willie's
12.2023 - Current
Server
54th Street Grill & Bar
05.2023 - Current
Food Runner and Busser
Nicky's Pizza
06.2022 - 11.2022
High School Diploma -
Staley High School
Rehabilitation Science
University of Missouri - Columbia
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