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Patient Service Representative with over 10 years experience working in both the public and private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with client services, bringing exceptional ability to handle high volume calls, negotiation and conflict resolution skills to handle complaints in a courteous and professional manner.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Proven professional with a history at Bimbo Bakeries USA, where I enhanced delivery efficiency and customer satisfaction. Expert in safe driving and time management, I led driver training, ensuring adherence to delivery protocols. My commitment to goal achievement and exceptional customer service fostered positive client relationships and maintained a spotless driving record.

Dynamic Paratransit Relief Supervisor at Chatham Area Transit with a proven track record in staff management and customer service. Skilled in dispatch operations and Microsoft software, I excel in training teams to achieve operational goals while ensuring client satisfaction. Committed to maintaining high safety standards and attention to detail in all aspects of service delivery.

Jacob Funck

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Relief PSR

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Kitchen Manager

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Relief PSR

Account Representative

Delivery Driver

Certifier

Order Picker

Kitchen Manager

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