Motivated and result-driven professional seeking to leverage extensive sales and customer service expertise in a dynamic full-time position. Demonstrated success in delivering tailored, product recommendations, exceeding sales targets, and fostering customer relationships. Adept at handling professional challenges through effective problem-solving, time management, and excellent interpersonal skills.
Serve as a subject matter expert on Apple products, including iPhones, MacBooks, iPads, and accessories, delivering personalized consultations to meet customers needs. Leverage extensive knowledge of the Apple ecosystem to provide tailored recommendations, ensuring an optimal user experience across devices.
Stay current with new chronic launches and software updates to deliver accurate, up-to-date guidance, and support.
Provide exceptional customer service through effective communication and post purchase support, enhancing overall customer satisfaction.
Delivered expert advice on a wide range of consumer, electronics, including computer, computers, gaming systems, peripherals, and home technology solutions.
Developed strong customer relationships by actively listening to client needs an offering solutions that align with their preferences and budget.
Constantly exceeded sales targets by utilizing a consultative sales approach, focused on customer satisfaction, and long-term engagement.
Maintain deep product knowledge across multiple categories, ensuring the ability to handle a broad spectrum of inquiries and challenges.
Collaborate with team members to achieve project goals on schedule.
Loaded, unloaded, and transported materials between storage and production areas.
Assisted in site preparation by removing debris and organizing tools and materials.
Performed general housekeeping, and insured site cleanliness.
Analyzed sales and marketing data to enhance strategies and performance.
Cultivated strategic partnerships with vendors and key partners to drive business growth.
Manage and executed marketing campaigns across social media platforms, boosting brand visibility.
Led efforts to resolve customer, concerns, fostering, loyalty, and improving operations.
Intel AI PC certified
Issued by Intel, September 2023