Jackie Slaughter
Columbia
Summary
Dedicated professional with a history at HyVee, adept in customer service and inventory management. Excelling in roles from Cashier to Assistant Night Manager, I've enhanced guest satisfaction and maintained high safety standards. Skilled in cash handling and demonstrating empathy, my work ethic has significantly contributed to operational excellence, achieving a notable increase in repeat business.
Experienced with managing nightly operations and ensuring smooth transitions between shifts. Uses strong leadership and problem-solving skills to maintain high standards of service. Knowledge of effective team collaboration and guest satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Night Manager
Hyvee
10.2024 - Current
- Assisted in the training of new hires, providing coaching in customer service skills, company protocols, and standards of excellence.
- Enhanced guest satisfaction by promptly addressing concerns and resolving issues during night shifts.
- Ensured safety and security of guests, employees, and property by monitoring surveillance systems and conducting routine patrols throughout the premises.
- Maintained accurate inventory records for hotel supplies, placing orders as needed to ensure adequate stock levels at all times.
Night Stocker
HyVee
02.2021 - 10.2024
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Cashier
Break Time Gas Station
08.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Hickman High School
Columbia, MO05-2019
Skills
- Customer service focus
- Loading and unloading
- Customer assistance
- Product identification
- Cash handling
- Shelf stocking
- Patience and empathy
- Work ethic and integrity
- Sales proficiency
Timeline
Assistant Night Manager
Hyvee
10.2024 - Current
Night Stocker
HyVee
02.2021 - 10.2024
Cashier
Break Time Gas Station
08.2019 - 02.2021
High School Diploma -
Hickman High School
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