Jackie Jones
St Louis
Summary
I'm a compassionate Patient Care Technician with 2~ years experience at Mercy Hospital in St. Louis, Missouri. I'm experienced in vital signs monitoring and patient observation. I can provide enhanced patient satisfaction through attentive care and effective communication with proven ability to streamline workflows and foster teamwork, contributing to a collaborative healthcare environment. I am also CPR certified and dedicated to maintaining high standards of patient safety.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Mercy Hospital St. Louis
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed EKGs and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Barista
Starbucks
02.2021 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Cahokia High School
Sauget, IL05-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Catheter care
- Specimen collection
- Feeding assistance
- Professional bedside manner
- Data collection
Timeline
Patient Care Technician
Mercy Hospital St. Louis
05.2023 - Current
Barista
Starbucks
02.2021 - 01.2023
High School Diploma -
Cahokia High School
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