Jackie Gronlund
St Louis,MO
Summary
Results-driven professional with a background in hospitality and marketing seeking a challenging role as a Talent Sourcer. Adept at outreach, relationship-building, and effective communication, with a proven ability to connect with individuals and companies, and nurture those connections. Demonstrates a self-motivated and proactive approach to tasks, offering a solid foundation in customer service to enhance the talent acquisition process. Eager to apply transferable skills to source and engage candidates, build relationships, and contribute to the success of a dynamic team. Committed to learning and adapting quickly to the demands of talent sourcing, bringing enthusiasm and a fresh perspective to the role.
Overview
10
10
years of professional experience
Work History
Bookseller
Left Bank Books
03.2023 - Current
- Manages consignment program to build relationships with local authors and creatives, and sources products for store.
- Answers customer questions about products and services, helps locate merchandise, and promotes key items.
- Processes payments and returns on company POS system using proper cash-handling procedures.
- Dynamic team player, collaborating with other staff members to support smooth daily operations.
- Establishes strong relationships with customers to encourage repeat business.
Server
Bowood By Niche
03.2023 - Current
- Demonstrates exceptional communication skills, adept at addressing customer inquiries promptly and professionally to uphold positive experience.
- Proficiently utilized POS systems for order placement, bill management, and handling complimentary items.
- Establishes and nurtures warm relationships with repeat customers, always seeking new ways to build connections.
- Effectively utilizes downtime to collaborate with team members, assist in restocking supplies, and contribute to overall operational efficiency.
Motivational Speaker
RYLA, Rotary District 5330
03.2018 - Current
- Implements stories and anecdotes into speeches to make information more engaging.
- Delivers captivating presentations to groups of 300+ people.
- Collaborates closely with RYLA (Rotary Youth Leadership Awards) coordinators to gather pertinent information tailored to demographics of each audience.
- Quickly learns and applies new skills to daily tasks, improving efficiency and productivity.
- Demonstrates strategic approach to outreach by establishing and fostering relationships with new Rotary Districts, initiating collaborative efforts to secure speaking engagements at their camps.
Social Media/Communications Specialist
Self
06.2015 - Current
- Created and executed impactful social media campaigns to engage previously untapped customer segments.
- Obtained, attributed, and wrote compelling captions and other text for photos, video, and other graphics online use, continuing engaging online presence
- Designed graphics for websites, logos, and promotions, effectively supporting marketing initiatives.
- Maintained and elevated social media presence by creating and curating content, promptly responding to comments, and actively monitoring and adjusting outreach strategies.
Design Consultant
Refloor
08.2022 - 01.2023
- Engaged in weekly consultations with 20 customers to explore their design vision and unique requirements.
- Adapted sales approaches to cater to individual client needs, enhancing marketing effectiveness and surpassing sales goals.
- Proficiently organized sales documentation, presented compelling proposals, and successfully finalized contracts.
- Acquired new skills quickly, and seamlessly integrated them into daily tasks, significantly improving efficiency and productivity.
- Trained and mentored new sales representatives.
Server
Barcelona
02.2019 - 06.2020
- Cultivated warm relationships with customers, with commitment to personalized service and customer satisfaction.
- Explained menu items and suggested appropriate options for food allergy concerns, remaining attentive to customers' needs.
- Completed opening, closing, and shift change duties, ensuring restaurant operated efficiently and teams were prepared to meet customer needs promptly.
Personal Assistant/ Social Media Manager
Londonberry Records
07.2017 - 12.2017
- Developed and executed innovative advertising tactics, incorporating creative solutions to elevate brand awareness and broaden reach.
- Maintained meticulous filing of personal and professional documentation, ensuring organized and efficient record-keeping.
- Managed personal and professional calendars, coordinating appointments for future events.
- Promptly responded to emails and other correspondence, facilitating smooth communication and enhancing overall business processes.
- Enhanced ticket and merchandise sales through strategic audience engagement, connecting with diverse individuals.
Merchandise Sales Coordinator
Switchfoot, Lifehouse, Brynn Elliot
07.2017 - 08.2017
- Welcomed customers with friendly demeanor, assisting in locating merchandise and providing personalized recommendations to enhance sales and customer satisfaction.
- Demonstrated exceptional customer service skills by offering each customer high level of attentiveness.
- Maintained inventory by stocking merchandise, ensuring clear labeling, and arranging items according to size or color.
- Managed cash register operations, maintaining balance and organization by handling cash transactions, counting change accurately, and securely storing coupons.
Personal Assistant/Social Media Manager
Tyler Ward Studios
04.2014 - 07.2015
- Generated marketing content, including blogs, promotional materials, and social media advertisements, utilizing compelling and effective messaging.
- Edited and curated monthly newsletters, ensuring consistent and engaging relationship with audience.
- Produced videos and oversaw YouTube and social media channels, demonstrating expertise in enhancing viewer engagement and strengthening online presence.
- Successfully increased ticket and merchandise sales through effective and targeted audience connections.
Education
Associate of Arts - General Studies
St. Louis Community College
St. Louis, MO04.2025
Some College (No Degree) - Communications
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Cherokee Trail High School
Aurora, CO06.2013
Skills
- Public Engagement
- Customer Service
- Sales and Marketing Methods
- Digital Content Development
- Time Management
- Email Marketing
- Social Platforms
- Audience/Consumer Engagement Techniques
Accomplishments
- Author of Be Free and Finding Home, personally selling over 1,000 copies online and at speaking engagements
Timeline
Bookseller
Left Bank Books
03.2023 - Current
Server
Bowood By Niche
03.2023 - Current
Design Consultant
Refloor
08.2022 - 01.2023
Server
Barcelona
02.2019 - 06.2020
Motivational Speaker
RYLA, Rotary District 5330
03.2018 - Current
Personal Assistant/ Social Media Manager
Londonberry Records
07.2017 - 12.2017
Merchandise Sales Coordinator
Switchfoot, Lifehouse, Brynn Elliot
07.2017 - 08.2017
Social Media/Communications Specialist
Self
06.2015 - Current
Personal Assistant/Social Media Manager
Tyler Ward Studios
04.2014 - 07.2015
Associate of Arts - General Studies
St. Louis Community College
Some College (No Degree) - Communications
University of Colorado At Colorado Springs
High School Diploma -
Cherokee Trail High School
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