Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jackelyn Mueller

Columbia

Summary

Dynamic retail associate with proven expertise in customer service and cash handling at Bath & Body Works. Skilled in building rapport and loyalty, I excel in problem-solving and effective communication. Committed to enhancing customer experiences through engaging interactions and visually appealing merchandising, driving sales and customer satisfaction.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

5
5
years of professional experience

Work History

Associate

Bath & Body Works
10.2024 - Current
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Associate

Missions Thift Store
01.2025 - 08.2025
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Save A Lot
01.2021 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Interdisciplinary Theatre

Stephens College
Columbia, MO
05-2026

Associate of Arts - Acting

Saint Charles Community College
Saint Charles, MO
05-2024

High School Diploma -

Wentzville Holt High School
Wentzville, MO
06-2018

Skills

  • Public relations
  • Verbal and written communication
  • Cash handling
  • Customer service orientation
  • Problem-solving
  • Point of sale operation
  • Reliable and punctual
  • Computer skills
  • Customer interaction
  • Oral communication
  • Team collaboration

Accomplishments

  • Trained and mentored 3 employees.

Timeline

Associate

Missions Thift Store
01.2025 - 08.2025

Associate

Bath & Body Works
10.2024 - Current

Cashier

Save A Lot
01.2021 - 10.2024

Bachelor of Arts - Interdisciplinary Theatre

Stephens College

Associate of Arts - Acting

Saint Charles Community College

High School Diploma -

Wentzville Holt High School

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Jackelyn Mueller