Dynamic professional with a strong background in customer service and cross-functional teamwork. Expertise in mentoring team members and optimizing workflows to improve efficiency and client satisfaction.
Work History
Manager
2 Years 1 Month
Faurecia | 01.2024 - 02.2026
Oversaw daily operations, ensuring adherence to quality standards and production schedules.
Mentored team members on safety protocols and process improvements.
Streamlined workflow processes, enhancing efficiency in production lines.
Collaborated with cross-functional teams to implement new manufacturing technologies.
Conducted regular performance evaluations, providing feedback for staff development.
Valet
4 Months
Parkit | 08.2023 - 12.2023
Parked and retrieved vehicles efficiently, ensuring customer satisfaction and timely service.
Managed high-volume traffic flow during peak hours, optimizing valet operations and reducing wait times.
Maintained cleanliness and organization of parking area to enhance safety and operational efficiency.
Trained new valet staff on company protocols and customer service standards, improving team performance.
Associate
1 Month
Walmart | 12.2022 - 01.2023
Analyzed data to improve operational workflows and enhance team efficiency.
Developed and maintained documentation for processes and procedures.
Collaborated with cross-functional teams to support project initiatives and achieve objectives.
Assisted in training new associates on standard operating procedures and best practices.
Mover
2 Months
Moving Pros | 06.2022 - 08.2022
Coordinated and executed efficient loading and unloading of moving trucks.
Ensured proper handling and protection of clients' belongings during transport.
Assisted in route planning to optimize travel times and minimize delays.
Collaborated with team members to lift and carry heavy items safely.
Movie Theater Attendant
6 Months
Miller Theatre | 11.2020 - 05.2021
Operated ticketing systems to ensure efficient guest entry and accurate sales tracking.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of theater environment to enhance guest experience.
Assisted in concession stand operations, managing inventory and preparing food items efficiently.
Clerk
6 Months
Hy-Vee | 05.2020 - 11.2020
Assisted in inventory management, tracking supplies and equipment levels.
Developed streamlined procedures to enhance operational efficiency within the team.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Associate of Arts - Business Administration
Metropolitan Community College | Kansas City, Missouri, MO | 12-2025
Dean's List Fall 2024
Dean's List Fall 2025
3.7 GPA
National Leadership and Success Member
Phi Theta Kappa Member
Skills
Team leadership
Time management
Decision-making
Customer service
Complex Problem-solving
Verbal and written communication
Relationship building
Cross-functional teamwork
Timeline
Manager
Faurecia
01.2024 - 02.2026Read More
Valet
Parkit
08.2023 - 12.2023Read More
Associate
Walmart
12.2022 - 01.2023Read More
Mover
Moving Pros
06.2022 - 08.2022Read More
Movie Theater Attendant
Miller Theatre
11.2020 - 05.2021Read More
Clerk
Hy-Vee
05.2020 - 11.2020Read More
Metropolitan Community College
Associate of Arts from Business Administration
Read More
2x Employee of the Month
Awarded Employee of the Month twice at two different companies; once at ParkIt Valet Services in November 2023 and again at Faurecia in November 2025.