Dynamic professional with over 7 years of experience in sales and guest relations, complemented by a Master’s degree in Sports Management from The University of Southern Mississippi. Proven expertise in crowd management and guest assistance across diverse event settings, ensuring a safe and welcoming environment. Strong communication and organizational skills drive seamless operations while consistently delivering exceptional customer service. Eager to leverage extensive knowledge and experience in a challenging role as a Sports Account Manager.
Responsible for ticket sales and distribution, processing payments, addressing customer inquiries, handling event-related calls, and providing event information.
Assisting guests with questions, monitoring guest activities to ensure adherence to safety procedures, providing consistent support to guests, and welcoming attendees throughout the event.
Managing a seasonal retail operation, overseeing employee recruitment, training, and supervision. Responsible for inventory control, product displays, and daily financial reconciliation.
Served as a student equipment manager throughout all four years of college.