Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Jack Kulpa

Marshfield

Summary

Dynamic professional with over 7 years of experience in sales and guest relations, complemented by a Master’s degree in Sports Management from The University of Southern Mississippi. Proven expertise in crowd management and guest assistance across diverse event settings, ensuring a safe and welcoming environment. Strong communication and organizational skills drive seamless operations while consistently delivering exceptional customer service. Eager to leverage extensive knowledge and experience in a challenging role as a Sports Account Manager.

Overview

8
8
years of professional experience

Work History

Box Office Rep/Event Operations Associate

Springfield Cardinals
01.2024 - Current

Responsible for ticket sales and distribution, processing payments, addressing customer inquiries, handling event-related calls, and providing event information.


Assisting guests with questions, monitoring guest activities to ensure adherence to safety procedures, providing consistent support to guests, and welcoming attendees throughout the event.

Manager

Mongos Fireworks
01.2021 - 01.2025

Managing a seasonal retail operation, overseeing employee recruitment, training, and supervision. Responsible for inventory control, product displays, and daily financial reconciliation.

  • Oversaw daily operations, ensuring compliance with safety standards and regulations.
  • Managed inventory levels, optimizing stock to meet seasonal demand.
  • Managed and motivated employees to be productive and engaged in work.

Student Equipment Manager

University of Southern Mississippi
01.2018 - 01.2022

Served as a student equipment manager throughout all four years of college.

  • Managed inventory of sports equipment and supplies, ensuring availability for student athletes.
  • Assisted coaching staff with drills.
  • Assisted with routine maintenance and repair of athletic gear to uphold safety standards.

Education

Master of Science - Sport Management

University of Southern Mississippi
Hattiesburg, MS
05-2024

Bachelor of Science - Sport Management

University of Southern Mississippi
Hattiesburg, MS
05-2022

Skills

  • Interpersonal Skills
  • Team leadership
  • Financial Accounting Skills
  • Knowledge of Sporting Equipment
  • Reliability and Punctuality
  • Patience and Composure
  • Proficient in Microsoft Office
  • Sports Analytics
  • Effective multitasking
  • Proficient in Excel

Awards

  • Graduated Magna Cum Laude
  • 2021 Sport Management Leadership recipient for the University of Southern Mississippi
  • 2022 David and Denise Bounds Athlete Manager Trainer Scholarship Endowment

Timeline

Box Office Rep/Event Operations Associate

Springfield Cardinals
01.2024 - Current

Manager

Mongos Fireworks
01.2021 - 01.2025

Student Equipment Manager

University of Southern Mississippi
01.2018 - 01.2022

Master of Science - Sport Management

University of Southern Mississippi

Bachelor of Science - Sport Management

University of Southern Mississippi
Jack Kulpa