Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Dutton

St Louis

Summary

Dynamic sales professional with a proven track record of customer support at Rudd Equipment, adept at building strong client relationships and enhancing product knowledge. Skilled in data analysis and competitor research, I excel in delivering tailored solutions that drive customer satisfaction and sales growth. Committed to optimizing operations and providing exceptional post-sales support.

Overview

4
4
years of professional experience

Work History

Sales Representative

Rudd Equipment
St Louis
08.2024 - Current
  • Currently, I handle 47 customers across Eastern Missouri who have never done business with us prior to my start date.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Developed strong relationships with clients through effective communication and active listening.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Researched competitors' products, prices, and sales techniques.

Product Support Coordinator

Rudd Equipment Company
Louisville
01.2023 - 07.2024
  • Coordinated branch communication to optimize operations and address technical issues.
  • Facilitated quotes, sales, installations, and demonstrations of Trimble, Topcon, and Hemisphere systems on Volvo Excavators.
  • Traveled to customers' job sites and 13 branches in all or parts of eight states to ensure top customer service.
  • Created selling points for Grade Control systems for over 40 sales representatives and product support representatives.
  • Facilitated Volvo's online telematics portal to ensure we captured as much data as possible, and sold it to customers for their own internal use.
  • Helped decipher different error codes for customers to help streamline service and parts for equipment.

Logistics Coordinator

The Robinson Team of Keller Williams
Chattanooga
12.2021 - 01.2023
  • Serving high profile clients providing superior customer support.
  • Operate under a flexible schedule while demonstrating critical thinking skills.
  • Assists 10 Affiliate Brokers and 3 Special Coordinators to help drive customer experience.
  • Uses Microsoft Excel to take data and provide consistent up to date reporting mechanisms.

Education

University of Mississippi
Oxford, MS
12.2021

Lutheran High School South
St. Louis, MO
05.2019

Skills

  • Product knowledge
  • Data analysis
  • Active listening
  • Price quote preparation
  • Competitor research
  • Post-sales support
  • Customer relationship management
  • Installations coordination
  • Problem solving

Timeline

Sales Representative

Rudd Equipment
08.2024 - Current

Product Support Coordinator

Rudd Equipment Company
01.2023 - 07.2024

Logistics Coordinator

The Robinson Team of Keller Williams
12.2021 - 01.2023

University of Mississippi

Lutheran High School South
Jack Dutton