Jack Dutton
St Louis
Summary
Dynamic sales professional with a proven track record of customer support at Rudd Equipment, adept at building strong client relationships and enhancing product knowledge. Skilled in data analysis and competitor research, I excel in delivering tailored solutions that drive customer satisfaction and sales growth. Committed to optimizing operations and providing exceptional post-sales support.
Overview
4
4
years of professional experience
Work History
Sales Representative
Rudd Equipment
St Louis
08.2024 - Current
- Currently, I handle 47 customers across Eastern Missouri who have never done business with us prior to my start date.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed strong relationships with clients through effective communication and active listening.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Researched competitors' products, prices, and sales techniques.
Product Support Coordinator
Rudd Equipment Company
Louisville
01.2023 - 07.2024
- Coordinated branch communication to optimize operations and address technical issues.
- Facilitated quotes, sales, installations, and demonstrations of Trimble, Topcon, and Hemisphere systems on Volvo Excavators.
- Traveled to customers' job sites and 13 branches in all or parts of eight states to ensure top customer service.
- Created selling points for Grade Control systems for over 40 sales representatives and product support representatives.
- Facilitated Volvo's online telematics portal to ensure we captured as much data as possible, and sold it to customers for their own internal use.
- Helped decipher different error codes for customers to help streamline service and parts for equipment.
Logistics Coordinator
The Robinson Team of Keller Williams
Chattanooga
12.2021 - 01.2023
- Serving high profile clients providing superior customer support.
- Operate under a flexible schedule while demonstrating critical thinking skills.
- Assists 10 Affiliate Brokers and 3 Special Coordinators to help drive customer experience.
- Uses Microsoft Excel to take data and provide consistent up to date reporting mechanisms.
Education
University of Mississippi
Oxford, MS12.2021
Lutheran High School South
St. Louis, MO05.2019
Skills
- Product knowledge
- Data analysis
- Active listening
- Price quote preparation
- Competitor research
- Post-sales support
- Customer relationship management
- Installations coordination
- Problem solving
Timeline
Sales Representative
Rudd Equipment
08.2024 - Current
Product Support Coordinator
Rudd Equipment Company
01.2023 - 07.2024
Logistics Coordinator
The Robinson Team of Keller Williams
12.2021 - 01.2023
University of Mississippi
Lutheran High School South
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