Dedicated professional with strong attention to detail and effective multitasking skills. Experienced in enhancing product quality and ensuring safety in hospitality environments. Committed to improving customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Custom Banner Service
Banners By Jacie
Columbia, MO
03.2025 - Current
personally created digital banner signs with custom themes to fit each client individually
transferred those designs onto banners with create and realistic painting
Enhanced product quality with attention to detail and adherence to industry standards.
Increased order fulfillment rate by prioritizing tasks and managing time effectively.
Life Guard/Assistant Pool Manager
The Country Club of Missouri
Columbia,MO
05.2023 - Current
Monitored club premises to ensure safety and security for members and guests.
Responded promptly to incidents, demonstrating effective conflict resolution and emergency response skills.
Conducted regular patrols of property, identifying potential security risks and addressing them proactively.
Collaborated with management to implement new safety protocols, enhancing overall security measures.
Assisted in coordinating special events, managing crowd control, and ensuring guest safety during high-traffic periods.
Hostess
The Heidelburg
Columbia, MO
11.2023 - 12.2024
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservations and waitlists efficiently using restaurant management software.
Assisted servers by communicating guest needs and preferences promptly.
Coordinated with kitchen staff to ensure timely food delivery to guests.
Hostess
Aris Pizza
Columbia, MO
04.2024 - 08.2024
Handled customer inquiries, providing menu information and recommendations.
Monitored dining area for cleanliness and guest satisfaction throughout service.
Trained new host staff on operational procedures and customer service standards.
Resolved guest complaints tactfully to enhance overall dining experience.
Life Guard
West Broadway Swim Club
Columbia, MO
05.2022 - 08.2022
Monitored pool area for safety, ensuring all rules and regulations were followed.
Responded promptly to emergencies, administering first aid and CPR when necessary.
Conducted routine equipment checks, maintaining cleanliness and functionality of facilities.
Assisted in training new lifeguards on safety protocols and emergency procedures.
Education
Political Science And History BA - Political Science
University of Arkansas
Fayetteville, AR
05-2029
Skills
Strong attention to detail
Efficient material handling
Adaptable to change
Quality control inspection
Effective multitasking
Hospitality service expertise
Customer relations
Timeline
Custom Banner Service
Banners By Jacie
03.2025 - Current
Hostess
Aris Pizza
04.2024 - 08.2024
Hostess
The Heidelburg
11.2023 - 12.2024
Life Guard/Assistant Pool Manager
The Country Club of Missouri
05.2023 - Current
Life Guard
West Broadway Swim Club
05.2022 - 08.2022
Political Science And History BA - Political Science