Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Izabella Perez

Saint Joseph

Summary

Dynamic team player with a proven track record at Darden Restaurants, excelling in customer service and complaint resolution. Recognized for maintaining organized workstations and enhancing customer satisfaction through effective communication. Bilingual and skilled in cash handling, eager to pick up necessary skills quickly and effectively.

Overview

3
3
years of professional experience

Work History

Team Member

Darden Restaurants, Olive Garden
01.2022 - 12.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers in selecting merchandise best suited to needs.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.

Team Member

Fantastic Fidos Inc.
04.2024 - 07.2024
  • Dog Daycare Attendant
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
  • Exercised animals regularly with walks and rigorous play activities.

Team Member

Little Caesars Pizza
04.2022 - 07.2022
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

Bachelor of Science - Animal Science

Northwest Missouri State University
Maryville, MO
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Cash handling
  • Cleaning
  • Computer skills
  • Organizing work stations
  • Complaint resolution
  • Fluent bilingualism

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Fantastic Fidos Inc.
04.2024 - 07.2024

Team Member

Little Caesars Pizza
04.2022 - 07.2022

Team Member

Darden Restaurants, Olive Garden
01.2022 - 12.2024

Bachelor of Science - Animal Science

Northwest Missouri State University

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Izabella Perez