Isaiah Epperson-Johnson
Kansas City
Summary
Experienced Senior Lube Tech skilled in executing oil changes and fluid replacements across various vehicle models. Known for utilizing diagnostic tools to identify performance issues and providing tailored recommendations that enhance customer experience and operational efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Lube Tech
Vavoline Instant Oil Change
Kansas City
01.2025 - Current
- Executed oil changes and fluid replacements across diverse vehicle models, ensuring optimal performance.
- Used diagnostic tools to assess vehicle performance issues.
- Guided customers in understanding service options and tailored recommendations to meet their needs.
- Collaborated with team members to streamline service delivery and enhance customer experience.
Warehouse Worker
spectrum paint
grandview
05.2024 - 01.2025
- Loaded and unloaded paint supplies and materials from delivery trucks, ensuring accurate delivery and stock levels.
- Organized inventory in warehouse to enhance accessibility and streamline retrieval.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Executed paint color matching using tools and estimates to achieve precise color corrections.
counter sales
homefield
Kansas City
10.2023 - 12.2024
- Managed day-to-day operations of counter sales team, including assigning tasks and monitoring progress.
- Modeled counter sales techniques to team and generated new and repeat sales by delivering accurate and relevant product and technical information based on perceived client interests.
- Completed daily reports accurately detailing all activities related to the parts counter sales position.
- Oversaw concessions at baseball complex, ensuring smooth operations and customer satisfaction
- Coordinated events for large groups (200-300 people), handling logistics and preparation to meet client needs
Sandwich Artist
Subway
Grandview
08.2021 - 10.2022
- Prepared sandwiches according to customer specifications and company standards.
- Stocked ingredients and supplies to ensure efficient sandwich-making operations.
- Coordinated with team members to efficiently handle peak service demands during busy hours.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Followed food safety guidelines to prepare and store food items properly.
- Operated cash register, processed transactions, and managed cash drawer effectively.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Education
High School Diploma -
Grandview Senior High School
Grandview, MO05-2024
Skills
- Oil change services
- Fluid services
- Vehicle servicing
- Diagnostic assessments
- Safety compliance
- Inventory management
- Customer relationship management
- Time management
- Team collaboration
- Problem-solving
- Attention to detail
- Effective communication
- Documentation skills
Certification
- Certificate of Achievement
Timeline
Senior Lube Tech
Vavoline Instant Oil Change
01.2025 - Current
Warehouse Worker
spectrum paint
05.2024 - 01.2025
counter sales
homefield
10.2023 - 12.2024
Sandwich Artist
Subway
08.2021 - 10.2022
High School Diploma -
Grandview Senior High School