Summary
Overview
Work History
Education
Skills
Timeline
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Isabelle Rincker

Kansas City

Summary

Proven leader and dependable team player with extensive experience at Ulta Beauty Inc., adept in issue resolution and upselling strategies. Demonstrated ability to train and mentor with a positive attitude, enhancing team performance and customer satisfaction. Skilled in fraud prevention and maintaining high safety and service standards, contributing to significant improvements in customer experience and operational efficiency.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Ulta Beauty Inc.
09.2021 - 09.2024
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Increased customer loyalty and retention.
  • Learned duties for various positions and provided backup at key times.

Sales Associate Specialist

Old Navy
10.2019 - 05.2021
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.

Lifeguard

Northland Pools Management
05.2019 - 08.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Upheld hygiene standards in pool and surrounding area.

Education

Cosmetology

Academy of Hair Design And Beauty
Smithville, MO
10.2024

Oak Park High School
Kansas City, MO
05.2021

Skills

  • Issue Resolution
  • Dependability
  • Upselling strategies
  • Positive Attitude
  • Flexible Schedule
  • Workflow Coordination
  • Team Leadership
  • Adaptability and Dependability
  • Creative Thinking

Timeline

Lead Cashier

Ulta Beauty Inc.
09.2021 - 09.2024

Sales Associate Specialist

Old Navy
10.2019 - 05.2021

Lifeguard

Northland Pools Management
05.2019 - 08.2020

Cosmetology

Academy of Hair Design And Beauty

Oak Park High School

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Isabelle Rincker