Isabelle Pocock
Independence
Summary
Motivated and dependable healthcare professional with hands-on experience in patient care and clinical support. Strong communication, organizational, and teamwork skills developed through experience in both inpatient and outpatient settings. Eager to continue learning, contribute to high-quality patient care, and grow professionally within the healthcare field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Advanced Patient Care Technician
Research Medical Center
Kansas City, MO
07.2025 - Current
- Delivered direct patient care, enhancing comfort, safety, and dignity for patients.
- Monitored and documented vital signs, blood glucose, and intake/output.
- Performed EKGs, phlebotomy, and specimen collection.
- Collaborated with care teams to coordinate and deliver comprehensive patient care.
- Supported emergency and trauma situations, responding effectively in fast-paced acute care setting.
- Assisted with admissions, discharges, transfers, and delegated procedures.
- Floated across multiple hospital units, adapting to diverse patient populations.
- Ensured compliance with infection control, safety, and HIPAA standards.
Certified Tanning Consultant
Coconut Beach Tan and Wellness
Independence, MO
03.2025 - Current
- Tailored product and tanning recommendations to align with individual client goals, enhancing client satisfaction and loyalty.
- Delivered outstanding customer service, fostering strong client relationships that encouraged repeat visits.
- Executed sales transactions efficiently while promoting memberships and retail products, contributing to overall salon revenue.
- Educated clients on safe tanning practices and skincare products.
- Maintained cleanliness and sanitation of tanning equipment and salon facilities.
- Assisted with inventory management and restocked retail merchandise.
- Supported daily salon operations in a fast-paced environment.
Sterilization Technician
Blackburn Orthodontics
Independence, MO
06.2021 - 07.2024
- Cleaned, sterilized, and prepared instruments to uphold infection control standards, ensuring safety for patients and staff.
- Inspected, assembled, and packaged instruments for clinical procedures, supporting seamless and safe surgical workflows.
- Operated sterilization equipment and maintained accurate processing records.
- Maintained inventory of sterile supplies and organized clinical environment to facilitate efficient operations and readiness for patient care.
- Assisted with front desk operations, including patient check-in/check-out, scheduling, and answering phones.
- Managed patient records, including scanning, filing, and organizing digital documents and X-rays.
- Assisted with obtaining dental X-rays and patient imaging records.
- Collaborated with clinical and administrative staff to support efficient patient care and office operations.
Education
Associate of Arts - Health Sciences
Metropolitan Community College
Independence, MO12.2026
High School Diploma -
William Chrisman High School
Independence, MO05.2025
Skills
- Vital signs monitoring
- Basic life support
- Wound care
- Burn dressing
- Specimen handling
- Patient hygiene management
- Documentation accuracy
- Safety protocols
- HIPAA compliance
- Mass casualty incidents
- Time management
- Multitasking
- Adaptability and flexibility
- Problem-solving
Certification
- Patient Care Technician Certification
- OSHA 10
- Stop the Bleed
- AHA - BLS for Healthcare Providers
- AHA - First Aid
- Trauma Informed Care
Clinical/School Experience
- Physical Therapy Shadowing
- Professional Nursing Shadowing
- Radiology Shadowing
Timeline
Advanced Patient Care Technician
Research Medical Center
07.2025 - Current
Certified Tanning Consultant
Coconut Beach Tan and Wellness
03.2025 - Current
Sterilization Technician
Blackburn Orthodontics
06.2021 - 07.2024
Associate of Arts - Health Sciences
Metropolitan Community College
High School Diploma -
William Chrisman High School