Isabella Holler
St. Charles
Summary
Driven by a passion for youth mental health, compassionate care, and trauma-informed practices, I am eager to continue developing my clinical skills through applied experience.
Overview
7
7
years of professional experience
Work History
Clinical Shadowing Experience
Compass Behavioral Health Urgent Care
01.2026 - Current
- Shadow clinical professionals in a behavioral health urgent care setting
- Observe intake procedures, risk assessments, and crisis intervention protocols
- Gain exposure to acute mental health presentations, including anxiety, mood, and stress-related concerns
- Develop understanding of ethical standards, confidentiality, and professional boundaries in clinical care
- Strengthening insight into interdisciplinary collaboration and real-world clinical workflows
Barista / Team Member
7 Brew Coffee
St. Charles
01.2024 - Current
- Maintain professional, supportive interactions in a fast-paced, high-pressure environment
- Demonstrate adaptability, teamwork, and emotional regulation during peak service hours
- Build a rapid rapport with customers through clear communication and active listening
- Balance efficiency, accuracy, and interpersonal engagement
Customer Service Associate
Dierbergs Markets
Lake St. Louis
01.2021 - 01.2022
- Engaged individuals from diverse backgrounds with empathy, patience, and professionalism
- De-escalated challenging interactions and resolved customer concerns effectively
- Applied problem-solving and decision-making skills in a dynamic environment
- Strengthened interpersonal skills transferable to clinical and counseling settings
Acrobatic Gymnastics Coach
Chances Pride
O'Fallon
01.2019 - 01.2021
- Provided individualized instruction emphasizing emotional regulation, confidence, and resilience
- Observed and responded to behavioral, emotional, and developmental differences among athletes
- Adapted coaching strategies to diverse learning styles and stress responses
- Fostered a structured, supportive environment prioritizing safety, trust, and well-being
- Communicated effectively with parents and staff regarding athlete progress and concerns
- Demonstrated professionalism and ethical responsibility in a youth-centered setting
Education
Bachelor of Arts - Psychology
Lindenwood University
St. Charles, MO05.2026
Associate of Fine Arts -
St. Charles Community College
Saint Charles, MO01.2024
Skills
- Time Management & Organization
- Team Collaboration & Interdisciplinary Communication
- Adaptability in High-Stress Environments
- Empathy, Professionalism, and Ethical Conduct
- Behavioral Observation & Data Collection
- Research Ethics, HIPAA Awareness & Confidentiality
- Intake Observation & Risk Assessment Exposure
- Therapeutic & Professional Communication
- Emotional Regulation & Stress Management
- Rapport Building with Diverse Populations
Volunteer And Community Engagement
- Fundraiser & Volunteer, The Flying Pigs Foundation (501(c)(3) Nonprofit), 01/01/14, Present, Support and help organize annual winter horse-race fundraising events benefiting families affected by muscular dystrophy, Engage community members and donors through event attendance-based fundraising initiatives, Assist with outreach efforts to increase awareness of muscular dystrophy and community support resources, Contribute to long-term philanthropic efforts focused on family support, accessibility, and health advocacy
- Participant & Volunteer, Muscular Dystrophy Association (MDA) Walk, 01/01/14, Present, Participating in annual MDA Walk events to support fundraising and advocacy efforts, Demonstrate sustained commitment to disability awareness, community health, and family-centered support
Timeline
Clinical Shadowing Experience
Compass Behavioral Health Urgent Care
01.2026 - Current
Barista / Team Member
7 Brew Coffee
01.2024 - Current
Customer Service Associate
Dierbergs Markets
01.2021 - 01.2022
Acrobatic Gymnastics Coach
Chances Pride
01.2019 - 01.2021
Bachelor of Arts - Psychology
Lindenwood University
Associate of Fine Arts -
St. Charles Community College