Isabella Nash
Rolla
Summary
Adaptable professional with experience in customer service. Known for clear communication and attention to detail, committed to enhancing workplace safety and improving customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee Trainer
Wendy's
Rolla, MO
08.2024 - Current
- Evaluated trainee progress through assessments, providing constructive feedback for improvement.
- Assisted in implementing new processes, streamlining operations and increasing efficiency.
- Fostered a positive learning environment, promoting teamwork and collaboration among staff members.
- Increased operational efficiency by training employees on streamlined processes and best practices.
Customer Service Representative
Smoothie King
Rolla, MO
03.2024 - 08.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Maintained cleanliness and organization of work area, enhancing overall store ambiance for customers.
- Implemented upselling techniques to promote menu items, contributing to increased sales revenue.
Seasonal Worker
Pete's Pumpkin Patch
Rolla, MO
09.2023 - 11.2023
- Implemented safety protocols to enhance workplace safety for staff and visitors.
- Enhanced visitor experience through engaging activities and informative tours of the patch.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
Education
High School Diploma -
Rolla High School
Rolla, MOSkills
- Peer coaching
- Workplace safety
- Attention to detail
- Quality assurance
- Clear communication
- Public speaking
Certification
- Adobe Certified Professional in Visual Design
- Adobe Certified Professional in Graphic Design and Illustrator using Adobe Illustrator
- Adobe Certified Professional in Visual Design using Adobe Photoshop
- Adobe Certified Professional in Print and Digital Media Publication using Adobe InDesign
Timeline
Employee Trainer
Wendy's
08.2024 - Current
Customer Service Representative
Smoothie King
03.2024 - 08.2024
Seasonal Worker
Pete's Pumpkin Patch
09.2023 - 11.2023
High School Diploma -
Rolla High School