Isabel Hamilton
Greenwood
Summary
Dedicated individual with a versatile background in customer service and animal care. Known for effective team collaboration and strong verbal communication, contributing to smooth store operations and exemplary animal welfare support.
Overview
8
8
years of professional experience
Work History
Key Holder
Vintage Stock
08.2023 - Current
- Assisted customers in locating products and providing recommendations based on preferences.
- Managed cash register operations, ensuring accurate transactions and balanced till at close.
- Trained new staff on store policies, customer service standards, and operational procedures.
- Monitored inventory levels and organized merchandise displays to enhance customer experience.
- Conducted regular audits of stock to reduce discrepancies and maintain inventory accuracy.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Streamlined opening and closing procedures as integral member of store staff.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
- Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.
- Facilitated smooth store operations during manager absences, ensuring continuity of service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Zookeeper
Summit Zoo
05.2023 - 06.2023
- Assisted in daily animal care and feeding routines to ensure health and well-being.
- Educated customers about animals on display
- Maintained clean, safe habitats for diverse species through regular inspections and upkeep.
- Provided enrichment
- Expressed careful handling of animals
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Camp Counselor (Seasonal)
Cub Creek Animal Science Camp
06.2022 - 08.2022
- Supervised daily activities, ensuring safety and engagement for campers.
- Developed and led educational programs focused on animal care and environmental stewardship.
- Facilitated camper integration through team-building exercises and group projects.
- Monitored camper behavior, providing guidance to promote positive interactions.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Gymnastics Coach
Missouri Elite Gymnastics Academy
04.2021 - 12.2021
- Developed individualized training programs to enhance gymnast performance and skill progression.
- Conducted regular assessments of athletes to monitor progress and adjust training methods accordingly.
- Implemented safety protocols during practices to ensure a secure training environment for all participants.
- Organized and led team-building activities to foster camaraderie and improve group dynamics among gymnasts.
- Collaborated with parents to provide feedback on athlete development and address concerns promptly.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
ASIT (Animal Specialist in Training)
Cub Creek Science Camp
06.2021 - 08.2021
- Provided daily care and feeding for various animal species in compliance with welfare standards.
- Maintained clean and safe living environments through regular sanitation and upkeep procedures.
- Observed animals for signs of illness or distress, promptly reporting concerns to veterinary staff.
- Developed enrichment activities to promote physical and mental stimulation among animals, enhancing their well-being.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Collaborated effectively with fellow caretakers and support staff to ensure comprehensive care for all animals within the facility.
Volunteer
Lakeside Nature Center
02.2018 - 08.2020
- Educated visitors on local wildlife and conservation efforts, enhancing community engagement.
- Collaborated with staff to implement sustainable practices within the center's operations.
- Mentored new volunteers, facilitating smooth onboarding and integration into team activities.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with veterinary professionals to implement health plans and monitor progress of resident animals.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Education
High School Diploma -
Lee's Summit West High
Lee's Summit, MOSkills
- Customer engagement
- Cash management
- Coaching and guidance
- Pet care management
- Animal welfare support
- Inventory management
- Proficient in animal management
- Effective team collaboration
- Effective workload management
- Dependable performance
- Strong verbal communication
- Engaged listening
Age
March 22 2004 ( 21 years )
Timeline
Key Holder
Vintage Stock
08.2023 - Current
Zookeeper
Summit Zoo
05.2023 - 06.2023
Camp Counselor (Seasonal)
Cub Creek Animal Science Camp
06.2022 - 08.2022
ASIT (Animal Specialist in Training)
Cub Creek Science Camp
06.2021 - 08.2021
Gymnastics Coach
Missouri Elite Gymnastics Academy
04.2021 - 12.2021
Volunteer
Lakeside Nature Center
02.2018 - 08.2020
High School Diploma -
Lee's Summit West High