Isaac HIldebrand
American Multi-Cinema
Independence
1
Certification
3
years of professional experience
Results-oriented Food Preparation and Crew Leadership professional experienced in enhancing team efficiency and streamlining operations. Improved operational effectiveness through strong problem-solving and communication skills while upholding safety standards and delivering exceptional customer service. Demonstrated ability to thrive in fast-paced environments and quickly apply new knowledge.
Work History
Crew Member
2 Years 2 Months- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to efficiently complete orders and enhance service flow.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience on board.
- Became familiar with products to answer questions and make suggestions.
- Managed front counter operations to assist customers efficiently. and other areas.
- Trained new team members on procedures and customer service techniques to improve team performance.
- Accurately operated cash register to process customer payments.
- Cleaned and maintained all areas of theater to promote clean image.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Camp Sales/ Money Band Team Supervisor
1 Month- Trained and mentored team members in customer service excellence and conflict resolution strategies.
- Facilitated effective communication between departments to streamline event planning and execution processes.
- Developed schedules optimizing staff allocation for events and retreats, enhancing overall efficiency.
- Supervised daily operations ensuring adherence to safety protocols and center policies.
- Analyzed operational workflows identifying areas for process improvement, resulting in increased productivity.
- Coordinated resource management including supplies, equipment, and personnel for large-scale events.
Rec Staff Supervisor and Intern
2 Months- Led team by organizing workflows and employing problem-solving skills to optimize operations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Monitored front areas to ensure timely responses to inquiries.
- Monitored front areas so that questions could be promptly addressed.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Generated reports detailing findings and recommendations.
- Prepared project presentations and reports to assist senior staff.
- Evaluated staff performance and coached to enhance skills and address inefficiencies.
Intern
3 Months- Prepared project presentations and reports to assist senior staff.
- Sorted files and spreadsheets in designated areas for easy access.
- Analyzed problems and worked with teams to develop solutions.
- Developed project presentations and reports to support senior staff decision-making.
- Utilized kitchen equipment while following safety protocols to prevent injuries.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Proposed actionable improvements to streamline training procedures, enhancing onboarding efficiency.
- Cleaned grill upon customer request to prevent cross-contamination of allergens.
- Followed company recipes and production standards to satisfy customers.
Education
High School Diploma
Fire Fighter Certifaction
Skills
Food service
Interdepartmental communication
Meal prep
Cash handling
Taking orders
Customer service
Customer engagement
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Interactive communication skills
Order management
Certification
- First Aid Training and Certified - May, 2024
- CPR Training and Certified - May, 2024
- Hazmat operations Certified - October, 2025
Timeline
Camp Sales/ Money Band Team Supervisor
Crosspoint Camp and Retreat Center
06.2026 - 07.2026Read More
Rec Staff Supervisor and Intern
Cross Point Camp and Retreat Center
06.2025 - 08.2025Read More
Crew Member
American Multi-Cinema
06.2024 - CurrentRead More
Intern
Healing House Inc.
05.2023 - 08.2023Read More
Summit Technology Fire Academy
Fire Fighter Certifaction
Read More
Truman Highschool
High School Diploma
Read More